Cloud Sync Task fails (Invalid filename (SSH_FX_FAILURE))

[AMiGAmann]

Hi,

I am running TrueNAS SCALE 24.04.2.5 and am trying to back up some contents with a “Cloud Sync Task” to a Hetzner storage box using sftp.

I am using remote and filename encryption.

There are multiple files, which cannot be copied and are failing with:

<3>ERROR : /path/to/file/file.pdf: Failed to copy: Update Create failed: sftp: "Invalid filename" (SSH_FX_FAILURE)

I found a similar bug report, but the bug actually should be fixed in 24.04.2: NAS-127485

Any ideas what goes wrong or how I can fix this? Is there any chance to find the actual filename which fails being created?

Best regards,
AMiGAmann

[AMiGAmann]

Updated to SCALE 24.10.0.2, but the behaviour is the same

[SmallBarky]

Joes Rules to Asking for Help

Purpose: To assist people posting clear and informative requests for help and to define the absolute minimum information required in order to provide the helper what is needed and to reduce assumptions. EDIT: I have moved the specific areas of interest to separate entries below. Please read Joes Rules before posting anything Drive Failures Drive Speed Tests Network Issues Software Issues Build Advice Joes Rules Be considerate. This rule applies to both the person asking a question a…

[AMiGAmann]

This is the ticket I raised: Jira

Sadly the ticket was closed by a developer because it is a bug in rclone, which cannot be fixed by TrueNAS team.

As stated in this post it might be an option to set rclones-option filename_encoding to base64 to reduce the filename length.

But I don’t actually know how to setup that for my cloud sync task

Best regards,
AMiGAmann

[AMiGAmann]

Does anymore know how to configure that rclones-option for a single task?

I tried to find the tasks with “rclone config show”, but I don’t see any configuration neither for admin nor for root.

Best regards,
AMiGAmann