Hello!
I have a 2024 SMART1500LCDT that I am trying to connect to my TrueNAS CE running 25.04.2.4 . However, it has been uncooperative and quickly disconnects.
udevadm monitor --kernel --udev gives this
KERNEL[4570.504324] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
KERNEL[4570.516041] change /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
KERNEL[4570.516060] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
KERNEL[4570.551025] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
KERNEL[4570.551281] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/usbmisc/hiddev1 (usbmisc)
KERNEL[4570.551299] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004/hidraw/hidraw2 (hidraw)
KERNEL[4570.551315] bind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
KERNEL[4570.551330] bind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
KERNEL[4570.551346] bind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
UDEV [4570.552344] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
UDEV [4570.552994] change /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
UDEV [4570.553448] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
UDEV [4570.553900] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
UDEV [4570.554248] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/usbmisc/hiddev1 (usbmisc)
UDEV [4570.555569] add /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004/hidraw/hidraw2 (hidraw)
UDEV [4570.555933] bind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
UDEV [4570.556417] bind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
UDEV [4570.557025] bind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
KERNEL[4572.886454] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/usbmisc/hiddev1 (usbmisc)
KERNEL[4572.886478] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004/hidraw/hidraw2 (hidraw)
KERNEL[4572.886500] unbind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
KERNEL[4572.886513] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
KERNEL[4572.886525] unbind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
KERNEL[4572.886538] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
UDEV [4572.886670] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/usbmisc/hiddev1 (usbmisc)
UDEV [4572.886692] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004/hidraw/hidraw2 (hidraw)
KERNEL[4572.890894] unbind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
KERNEL[4572.890912] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
UDEV [4572.890943] unbind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
UDEV [4572.890999] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0/0003:09AE:3024.0004 (hid)
UDEV [4573.016242] unbind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
UDEV [4573.016337] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1/5-1:1.0 (usb)
UDEV [4573.016826] unbind /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
UDEV [4573.016912] remove /devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb5/5-1 (usb)
I can see that it connects and reconnects rapidly but yeah not sure why. This has happened across 3 different trueNAS installs.
dmesg gives this
[ 4570.697129] usb 5-1: new low-speed USB device number 3 using xhci_hcd
[ 4570.853018] usb 5-1: New USB device found, idVendor=09ae, idProduct=3024, bcdDevice= 0.02
[ 4570.853025] usb 5-1: New USB device strings: Mfr=3, Product=1, SerialNumber=5
[ 4570.853028] usb 5-1: Product: SMART1500LCDT
[ 4570.853029] usb 5-1: Manufacturer: Tripp Lite
[ 4570.853031] usb 5-1: SerialNumber: 3435AV4SM89AC00469
[ 4570.900391] hid-generic 0003:09AE:3024.0004: hiddev1,hidraw2: USB HID v1.10 Device [Tripp Lite SMART1500LCDT] on usb-0000:0f:00.3-1/input0
[ 4573.235371] usb 5-1: USB disconnect, device number 3
I understand that this UPS isn’t 100% compatible with NUT as per the list but Idk, I figure it would maybe work, and other people have said it works.
usbhid-ups stops working after 10-20 minutes · Issue #1029 ·
GitHub - sdgathman/trippfix: