TrueNAS Scale on UGreen DXP2800 Intel I226-V no Carrier

Hi all,

Been running TrueNas for years now and this is the first time I have had to turn to support, Thumbs UP!

I having an issue where I can not get a carrier on a NIC and would like some help trouble shooting. I have Scale 25.04.1, rolled back from 25.04.2 for testing, installed on a UGreen DXP2800.

The internal I226-V network interface has work in the past few days, with both core and scale. In troubleshooting I have tried differant cables, switches, and switch ports.

Does anyone know if there is a way to watch for the auto negotation when a cable is plugged in?

Below are some of the things I’ve tried to get it to work again.

Running ethtool -i I get the following:

ethtool -i enp2s0
driver: igc
version: 6.12.15-production+truenas
firmware-version: 2022:889d
expansion-rom-version:
bus-info: 0000:02:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

I have tried to force the interface up I kerbel message that that is not suported

Aug 5 07:48:53 truenas kernel: igc 0000:02:00.0 enp2s0: Force mode currently not supported

I have aslo tried setting the link speed lower then 2.5gb

I have tried removing and realading the dirver without luck.

root@truenas[~]# modprobe -vr igc
rmmod igc
root@truenas[~]# modprobe -v igc
insmod /lib/modules/6.12.15-production+truenas/kernel/drivers/net/ethernet/intel/igc/igc.ko
root@truenas[~]#  dmesg | grep igc
[    1.172195] igc 0000:02:00.0: enabling device (0000 -> 0002)
[    1.172314] igc 0000:02:00.0: PTM enabled, 4ns granularity
[    1.217604] igc 0000:02:00.0 (unnamed net_device) (uninitialized): PHC added
[    1.240053] igc 0000:02:00.0: 4.000 Gb/s available PCIe bandwidth (5.0 GT/s PCIe x1 link)
[    1.240058] igc 0000:02:00.0 eth0: MAC: 6c:1f:f7:3f:9c:fb
[    1.647417] igc 0000:02:00.0 enp2s0: renamed from eth0
[ 2211.995212] igc 0000:02:00.0 enp2s0: Force mode currently not supported
[ 2328.945731] igc 0000:02:00.0 enp2s0: Force mode currently not supported
[ 3209.658612] igc 0000:02:00.0 enp2s0: PHC removed
[ 3228.273114] igc 0000:02:00.0: PTM enabled, 4ns granularity
[ 3228.300324] igc 0000:02:00.0 (unnamed net_device) (uninitialized): PHC added
[ 3228.325025] igc 0000:02:00.0: 4.000 Gb/s available PCIe bandwidth (5.0 GT/s PCIe x1 link)
[ 3228.325041] igc 0000:02:00.0 eth0: MAC: 6c:1f:f7:3f:9c:fb
[ 3228.331284] igc 0000:02:00.0 enp2s0: renamed from eth0
[ 3355.872229] igc 0000:02:00.0 enp2s0: Force mode currently not supported
[11487.526027] igc 0000:02:00.0 enp2s0: Force mode currently not supported
[14836.855279] igc 0000:02:00.0 enp2s0: PHC removed
[14869.493652] igc 0000:02:00.0: PTM enabled, 4ns granularity
[14869.520686] igc 0000:02:00.0 (unnamed net_device) (uninitialized): PHC added
[14869.545400] igc 0000:02:00.0: 4.000 Gb/s available PCIe bandwidth (5.0 GT/s PCIe x1 link)
[14869.545417] igc 0000:02:00.0 eth0: MAC: 6c:1f:f7:3f:9c:fb
[14869.549624] igc 0000:02:00.0 enp2s0: renamed from eth0