Hi all,
After launching nexctcloud upgrade (by Truenas GUI), it failed and unfortunatly it’s now staying stopped and I’m not able to start it. Here is the app_lifecycle.log :
[2026/03/20 10:29:21] (ERROR) app_lifecycle.compose_action():56 - Failed ‘up’ action for ‘nextcloud’ app: Timed out waiting for response
I’m wondering if the best solution would’be to push ‘Roll Back’ button ?
What do you thing about ?
Thanks a lot in advance.
I would first check the app lifecycle log and see if the log spits out any error on why the update failed.
sudo cat /var/log/app_lifecycle.log
from an ssh session may give you a reason why the upate failed (e.g. postgres error)
Hi LarsR,
Just seen my lifecycle log following your method through ssh. The last events written are the same I read this morning :
And no more
I tried to roll back but unfortunately it also failed due to app has to be running 
Here what I’m getting :
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 515, in run
await self.future
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 562, in __run_body
rv = await self.middleware.run_in_thread(self.method, *args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 627, in run_in_thread
return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 624, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.11/concurrent/futures/thread.py”, line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/api/base/decorator.py”, line 101, in wrapped
result = func(*args)
^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/apps/rollback.py”, line 41, in rollback
verrors.check()
File “/usr/lib/python3/dist-packages/middlewared/service_exception.py”, line 72, in check
raise self
middlewared.service_exception.ValidationErrors: [EINVAL] app_name: App must not be in stopped state to rollback
No body to help me ? Any idea ?
Thx again
Finally, for sharing my experience and for those who would get this issue, mine came from an Ethernet connection unsteady, due to the malfunction of a CPL.
