My LSI sas 9207-8e Card is only showing 1 drive inside TrueNAS and after much tinkering, I think i might have a bad card
When I originally received the card it did not have any BIOS on it, so I thought that might have been the issue, however after installing BIOS the system takes forever to boot and the problem persists.
I do see the heartbeat LED
this is a screen shot of my sas2flash data for the card.
What cables are you using to attach the drives to the HBA and have you checked them. Have you checked the drives by connecting directly to motherboard? You need to tell us all the steps you have taken to come to your conclusion otherwise we are just guessing. We know nothing of your setup besides your LSI sas 9207-8e
SAS drives or SATA?
What drives specifically?
What MB?
If you change cables around does a different drive serial number get shown?
Yes, it could just as well be the drives. The 3v issue is a common cause for “can’t see the new drives” issues.
When that has been figured out don’t forget to update the firmware on that card, 16.00.00.00 is outdated. The 92xx series are typically on 20.00.07.00.
Thank you for your help
System is an OptiPlex 7070 w/ 32gb of Ram
Cable is a Mini SAS 26Pin (SFF-8088) Male to 4 SATA 7 Pin Female Cable to connect 4 1 terabyte hard drives to my 9207-8e card running v16 firmware
I unplugged all the hard drives and then systematically plugged in the P1 SATA connector to each HDD and rebooted TrueNas to verify all drives where recognized.
P1 - verify all drives working
ZKP07SRW Seagate
ZKP07SJ5 Seagate
WD-WMAY03981119 Western Digital
WD-WMAV50228766 Western Digital
unplugged P1, I then connected each of the remaining SATA connector to the first drive to verify they where working.
P2 verified
P3 verified
P4 verified
I would work on updating the firmware as @neofusion said above. It’s best to be on known good versions of the firmware.
updated the firmware, problem persists 
Is there a better way to make a jbod ? LSI card alternatives?
How many PCIe slots do you have? Is it in the correct one?
Not sure what you mean by the “correct” one, however the Optiplex 7070 i have has 2 PCIe 3.0 slots one is x16 and the other is x4 (open ended). I have tested the PCIe slots with a video card and they are both working.
I have tried my LSI card in both slots and the results are the same, also I have tried my sata cable in slot one and slot zero on the card itself.
It will need to be in the x16 slot as it’s a x8 card.
that is the slot it is in
i upgraded the firmware, posted a screen shot above.
9207-8e still only seeing a single drive, this is not looking good 
Do you have any other computers you can try plugging the HBA card into to test? I am not sure what to ask next or any diagnostics we can run.
It sounds like you verified the Mini SAS were functional and all four drives were working, at least alone.
I am going to borrow a another machine from a friend, however I have a much more basic question.
Just as a sanity check i plugged 3 of the 4 drive directly into SATA ports on the mother board and I see the following under DISKS. Is any any reason i cannot just buy an 8 port SATA expansion PCIE card and just put my hard drive on that? What is the upside to the LSI card vs the SATA expander?
I am running a secondary power supply already for the drive enclosure. Admittedly it will not be as clean as the 9207, however if it will work
thanks again, for the help and advice
Getting a known, good SATA expander is harder. I don’t know of any to recommend. The LSI HBA are known to work and have been tested in a lot of server. If you want a SATA version. You just need to get recommendations from the forum on known, good models or you have to know the chipset specifications and how they work.
This may help explain the SATA issue.
so in my reading last night, I learned that there are “counterfeit” cards out there and perhaps I received one of them
thank you for the info, looks like a SATA card is not a great idea
Solved: I needed to install the UEFI BIOS and update the firmware to 20
thank you everyone for the help
