Docker does not start but the "admin" user has the CLI deactivated and the root user cannot login (by design)

TrueNAS General
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1

My installation: True NAS 25.04.0
The installation is an updated one from before 24. Since the 24 updates I a) cannot start Docker anymore, have no applets.
Hence I tried to fix the docker installation with the CLI (checking status etc). But I cannot log into the CLI because:

Welcome to TrueNAS
Last login: Thu Apr 24 09:59:21 CEST 2025 on pts/0
This account is currently not available.

So root does not login (although the password is known - and I recall this is intentional, I recall you can login into root only as physical user on that machine (please confirm if this is right). As the adminuser is logged in, should it be able to use the CLI or is the behavior as of above expected?

Is there any way to make it to a working cli or is this possible only by access to the physical machine as root. Thank you.

2

Go to Credentials > Users and check the Shell setting for the user you’re trying to access the shell as. Is it set to nologin?

3

Some other options regarding why that can occur: 1. account is locked, 2. account has password authentication disabled.