Falls Asleep on Boot

TrueNAS General
1

I’m running a Dell T3610 with 64gb of memory and Intel(R) Xeon(R) CPU E5-1620 v2 @ 3.70GHz 3.70Ghz processor. I have a 256gb ssd, two 1tb ssds connected, 64gb of memory (8, 8gb RAM sticks).

I’ve installed true nas scale 24.10.2, and booted from usb. Then went through the install process and installed it on the 256gb ssd.

When I unplugged the boot usb truenas started booting up but then I just get this (image) and it just falls asleep.

I’ve attached the internal. The error also indicated there may be too many ram slots (max 4) so I removed 4 sticks and tried again. But I still get the same error so idk if this is the problem

3

Use the Service Tag to look up the specs and get the manuals for your Dell. Verify what slots the memory is supposed to go in.

You may want to run the Enhanced Pre-boot System Assessment to check the hardware. ePSA is what Dell called it.

Link to users Reddit post and posted images here.
https://www.reddit.com/r/truenas/comments/1igk8l5/falls_asleep_on_boot/

falls-asleep-on-boot-v0-m4almbo2tvge1
falls-asleep-on-boot-v0-m4almbo2tvge11080×810 157 KB

falls-asleep-on-boot-v0-57xdq9wq0wge1
falls-asleep-on-boot-v0-57xdq9wq0wge13024×4032 1 MB

4

Thank you, I’ve run the Enhanced Pre-boot System Assessment and it shows no problems found. I ran the advanced version too (~took 45 minutes) and it showed no problems. I’ve retried installation a few times and ive tried to installing the os to different ssds and still it doesn’t work.

5

Are you booting using UEFI or BIOS? Are you giving it a few minutes to continue or is the entire computer going to sleep or low power mode? I can’t tell if a process or the entire computer is Sleeping from the last bit.

Can you describe or screenshot the problems or where it gets stuck a little more? Maybe try booting the computer with a Live Linux version on a USB. Has any OS worked on this computer?

6

On the bios after clicking f2 i boot to the TrueNas that shows up on the list under the UEFI boot settings. I give it a few minutes to boot up and it loads up the terminal. Then I see the sleep message and entire computer goes on sleep mode (the monitor shows the lost signal message). I see true nas installer in devices connected to internet during setup process, but after its gone. Yes windows 10 pro used to be installed on the ssd. I will try booting with a linux iso now.

7

I’ve tried install debian and open media vault both failed. I then reinstalled windows and that worked fine.

8

UPDATE: Fixed i vacuumed the usb ports and it fixed it. Thanks for all the help!

2 Likes
9

I’m having the same issue, a freshly built system. It says “Begin: Sleeping for …” and the screen goes blank. It’s a fresh install and I am trying to setup.

10

You need to start with all the details on your system. We can only go off what is posted and you can see how I tried to help the original poster out with questions.

What steps have you taken?

11

Thank you SmallBarky! I started a new thread right after I sent that. I have just now discovered my issue was likely a faulty ram stick. Here is a link to my thread: