GUI critical errors Truenas Mini X+

What generates these messages? Scrub, Smartctl, both. Is this drive failing?

This.

Probably.

3 Likes

Here is the smartctl data for this drive. I don’t have much experience with failing drives going all the way back to FreeNAS. This drive isn’t that old. Would you keep on using it or try and warranty it? This drive passes SeaTools without errors.
Any input would be appreciated.

root@pepper[~]# sudo smartctl -a /dev/sda
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate IronWolf
Device Model:     ST12000VN0008-2YS101
Serial Number:    (removed for post)
LU WWN Device Id: 5 000c50 0e93f2488
Firmware Version: SC60
User Capacity:    12,000,138,625,024 bytes [12.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5671
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Apr 10 06:42:45 2025 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  567) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (1049) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   072   064   044    Pre-fail  Always       -       14753040
  3 Spin_Up_Time            0x0003   093   090   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       41
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   084   060   045    Pre-fail  Always       -       251106414
  9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       4102
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       41
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   065   051   000    Old_age   Always       -       35 (Min/Max 34/43)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   083   083   000    Old_age   Always       -       34043
194 Temperature_Celsius     0x0022   035   049   000    Old_age   Always       -       35 (0 27 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       5
200 Pressure_Limit          0x0023   100   100   001    Pre-fail  Always       -       0
240 Head_Flying_Hours       0x0000   100   100   000    Old_age   Offline      -       2326h+52m+13.582s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       118692915695
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       178118003067

SMART Error Log Version: 1
ATA Error Count: 2
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2 occurred at disk power-on lifetime: 3975 hours (165 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 a8 4c c1 0d  Error: UNC at LBA = 0x0dc14ca8 = 230771880

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 a0 88 4c c1 4d 00      10:35:28.407  READ FPDMA QUEUED
  60 00 a0 ff ff ff 4f 00      10:35:28.405  READ FPDMA QUEUED
  60 00 a0 ff ff ff 4f 00      10:35:28.405  READ FPDMA QUEUED
  60 00 68 d8 9c cc 4d 00      10:35:28.365  READ FPDMA QUEUED
  60 00 18 c0 9c cc 4d 00      10:35:28.365  READ FPDMA QUEUED

Error 1 occurred at disk power-on lifetime: 3975 hours (165 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 a8 4c c1 0d  Error: UNC at LBA = 0x0dc14ca8 = 230771880

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 20 e0 55 c1 4d 00      10:35:25.542  READ FPDMA QUEUED
  60 00 08 60 4f c1 4d 00      10:35:25.540  READ FPDMA QUEUED
  60 00 a0 88 4c c1 4d 00      10:35:25.538  READ FPDMA QUEUED
  60 00 08 e0 4a c1 4d 00      10:35:25.530  READ FPDMA QUEUED
  60 00 08 f8 47 c1 4d 00      10:35:25.530  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      4099         -
# 2  Short offline       Completed without error       00%      4034         -
# 3  Short offline       Completed without error       00%      4026         -
# 4  Extended offline    Interrupted (host reset)      00%      4007         -
# 5  Short offline       Completed without error       00%      4001         -
# 6  Extended offline    Aborted by host               90%      3983         -
# 7  Short offline       Completed without error       00%      3978         -
# 8  Short offline       Completed without error       00%      3953         -
# 9  Short offline       Completed without error       00%      3929         -
#10  Short offline       Completed without error       00%      3911         -
#11  Short offline       Completed without error       00%      3905         -
#12  Short offline       Completed without error       00%      3881         -
#13  Short offline       Completed without error       00%      3857         -
#14  Extended offline    Completed: read failure       90%      3835         230771880
#15  Short offline       Completed without error       00%      3833         -
#16  Short offline       Completed without error       00%      3809         -
#17  Short offline       Completed without error       00%      3785         -
#18  Short offline       Completed without error       00%      3761         -
#19  Short offline       Completed without error       00%      3737         -
#20  Short offline       Completed without error       00%      3713         -
#21  Short offline       Completed without error       00%      3689         -
1 of 1 failed self-tests are outdated by newer successful extended offline self-test # 1

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The failed long self-test is concerning, but it’s since passed two more. I’d be wary, but don’t think I’d try to return it right now.

1 Like

Thanks for your input Dan! I was reading Seagates procedure for “bad” drives. It looks like there is a prerequisite for failing drives, they must fail Seatools?

I can’t really speak to that–I know I’ve returned Seagate drives without using Seatools, but it’s been some time ago. But at that time, I recall there being an option for “I can’t run Seatools.”

2 Likes

In my experience, when I had this error it was due to a bad cable. Would consider reseating/swapping sata data wire.

How is this drive connected to the system? Directly to the motherboard or through an HBA?

Also mind re-running command with the following? Seagate drives need additional parameters to make sense of some of the fields.

smartctl -a -v 1,raw48:54 /dev/sda -v 7,raw48:54

*edited the sh# to match your drive instead of mine :smiley:

Edit 2: Just realized it is a Truenas Mini X+ so some of the questions are pointless; I would still try reseating the drive, consider cleaning connections with iso, and swapping bays to see if error flows the disk or is specific to a particular drive bay. Also do please give output of command above.

Here is the code.

root@pepper[~]# smartctl -a -v 1,raw48:54 /dev/sda -v 7,raw48:54
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate IronWolf
Device Model:     ST12000VN0008-2YS101
Serial Number:    ZRT1XFNP
LU WWN Device Id: 5 000c50 0e93f2488
Firmware Version: SC60
User Capacity:    12,000,138,625,024 bytes [12.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5671
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Apr 10 19:43:35 2025 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (  567) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (1049) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   072   064   044    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   092   090   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       42
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   084   060   045    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       4102
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       42
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   069   051   000    Old_age   Always       -       31 (Min/Max 29/31)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   083   083   000    Old_age   Always       -       34046
194 Temperature_Celsius     0x0022   031   049   000    Old_age   Always       -       31 (0 27 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       5
200 Pressure_Limit          0x0023   100   100   001    Pre-fail  Always       -       0
240 Head_Flying_Hours       0x0000   100   100   000    Old_age   Offline      -       2326h+58m+55.895s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       118693048783
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       178118023035

SMART Error Log Version: 1
ATA Error Count: 2
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2 occurred at disk power-on lifetime: 3975 hours (165 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 a8 4c c1 0d  Error: UNC at LBA = 0x0dc14ca8 = 230771880

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 a0 88 4c c1 4d 00      10:35:28.407  READ FPDMA QUEUED
  60 00 a0 ff ff ff 4f 00      10:35:28.405  READ FPDMA QUEUED
  60 00 a0 ff ff ff 4f 00      10:35:28.405  READ FPDMA QUEUED
  60 00 68 d8 9c cc 4d 00      10:35:28.365  READ FPDMA QUEUED
  60 00 18 c0 9c cc 4d 00      10:35:28.365  READ FPDMA QUEUED

Error 1 occurred at disk power-on lifetime: 3975 hours (165 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 a8 4c c1 0d  Error: UNC at LBA = 0x0dc14ca8 = 230771880

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 20 e0 55 c1 4d 00      10:35:25.542  READ FPDMA QUEUED
  60 00 08 60 4f c1 4d 00      10:35:25.540  READ FPDMA QUEUED
  60 00 a0 88 4c c1 4d 00      10:35:25.538  READ FPDMA QUEUED
  60 00 08 e0 4a c1 4d 00      10:35:25.530  READ FPDMA QUEUED
  60 00 08 f8 47 c1 4d 00      10:35:25.530  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      4099         -
# 2  Short offline       Completed without error       00%      4034         -
# 3  Short offline       Completed without error       00%      4026         -
# 4  Extended offline    Interrupted (host reset)      00%      4007         -
# 5  Short offline       Completed without error       00%      4001         -
# 6  Extended offline    Aborted by host               90%      3983         -
# 7  Short offline       Completed without error       00%      3978         -
# 8  Short offline       Completed without error       00%      3953         -
# 9  Short offline       Completed without error       00%      3929         -
#10  Short offline       Completed without error       00%      3911         -
#11  Short offline       Completed without error       00%      3905         -
#12  Short offline       Completed without error       00%      3881         -
#13  Short offline       Completed without error       00%      3857         -
#14  Extended offline    Completed: read failure       90%      3835         230771880
#15  Short offline       Completed without error       00%      3833         -
#16  Short offline       Completed without error       00%      3809         -
#17  Short offline       Completed without error       00%      3785         -
#18  Short offline       Completed without error       00%      3761         -
#19  Short offline       Completed without error       00%      3737         -
#20  Short offline       Completed without error       00%      3713         -
#21  Short offline       Completed without error       00%      3689         -
1 of 1 failed self-tests are outdated by newer successful extended offline self-test # 1

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

No raw reads, no uncorrected sectors… Drive looks pretty healthy to me.

Maybe someone smarter can chime in on why you had the CRC errors.

1 Like