First drive fault I’ve encountered with my 16 TB IronWolf Pro drive in a RAIDZ1 configuration. Smart tests have been coming back clean, but the raw read and seek errors seem quite high. There were a few power outages several weeks ago. Installed a UPS after that so the system will safely shut down.
Would it be recommended to start the warranty process with Seagate in this case?
Output of smartctl -a /dev/sdd
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.1.74-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: ST16000NT001-3LV101
Serial Number:
LU WWN Device Id: 5 000c50 0e6ede2ff
Firmware Version: EN01
User Capacity: 16,000,900,661,248 bytes [16.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database 7.3/5528
ATA Version is: ACS-4 (minor revision not indicated)
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sat Jun 15 12:09:59 2024 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 567) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: (1459) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x50bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 061 061 044 Pre-fail Always - 58850658
3 Spin_Up_Time 0x0003 086 086 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 count on 100 020 Old_age Always - 10
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 51
7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 297609708
9 Power_On_Hours 0x0032 095 095 000 Old_age Always - 4940
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 10
18 Unknown_Attribute 0x000b 100 100 050 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 098 098 000 Old_age Always - 2
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 068 060 000 Old_age Always - 32 (Min/Max 31/39)
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 3
193 Load_Cycle_Count 0x0032 098 098 000 Old_age Always - 4655
194 Temperature_Celsius 0x0022 032 040 000 Old_age Always - 32 (0 24 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0023 100 100 001 Pre-fail Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 4547 (14 117 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 19348721743
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 290685765701
SMART Error Log Version: 1
ATA Error Count: 2
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 2 occurred at disk power-on lifetime: 4930 hours (205 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 28 b6 c9 09 Error: UNC at LBA = 0x09c9b628 = 164214312
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 c0 d8 be c9 49 00 8d+08:45:38.248 READ FPDMA QUEUED
60 00 a8 30 b7 c9 49 00 8d+08:45:35.734 READ FPDMA QUEUED
60 00 d0 80 a7 c9 49 00 8d+08:45:33.404 READ FPDMA QUEUED
60 00 c0 c0 9f c9 49 00 8d+08:45:31.755 READ FPDMA QUEUED
60 00 d0 f0 97 c9 49 00 8d+08:45:31.751 READ FPDMA QUEUED
Error 1 occurred at disk power-on lifetime: 4930 hours (205 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 00 b9 b6 09 Error: UNC at LBA = 0x09b6b900 = 162969856
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 e0 18 c1 b6 49 00 8d+08:45:22.390 READ FPDMA QUEUED
60 00 c0 58 b9 b6 49 00 8d+08:45:22.390 READ FPDMA QUEUED
60 00 d0 88 b1 b6 49 00 8d+08:45:22.390 READ FPDMA QUEUED
60 00 b0 d8 a9 b6 49 00 8d+08:45:22.386 READ FPDMA QUEUED
60 00 d0 08 a2 b6 49 00 8d+08:45:20.932 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 4859 -
# 2 Extended offline Completed without error 00% 4784 -
# 3 Short offline Completed without error 00% 4691 -
# 4 Short offline Completed without error 00% 4454 -
# 5 Extended offline Completed without error 00% 4380 -
# 6 Short offline Completed without error 00% 4286 -
# 7 Short offline Completed without error 00% 4118 -
# 8 Extended offline Completed without error 00% 4044 -
# 9 Short offline Completed without error 00% 3950 -
#10 Short offline Completed without error 00% 3735 -
#11 Extended offline Completed without error 00% 3661 -
#12 Short offline Completed without error 00% 3567 -
#13 Short offline Completed without error 00% 3399 -
#14 Extended offline Completed without error 00% 3325 -
#15 Short offline Completed without error 00% 3231 -
#16 Short offline Completed without error 00% 2991 -
#17 Extended offline Completed without error 00% 2917 -
#18 Short offline Completed without error 00% 2823 -
#19 Short offline Completed without error 00% 2655 -
#20 Extended offline Completed without error 00% 2582 -
#21 Short offline Completed without error 00% 2488 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
The above only provides legacy SMART information - try 'smartctl -x' for more