Help in getting my truenas read my 20tb hdd

Hey guys

Need a little help

My setup is

Motherboard: supermicro x11spm f

Processor: intel xeon gold 6148

64 gb of ecc ram

I am using a lsi 9300 16i hba card

My 500 gb ssd and a 250 gb ssd is getting read normally

But when i try to connect my 20 tb hdd it is not getting read by the software

Please help me how to fix this issue

Have you used the sasflash tutorial to determine if your HBA is running current firmware in IT mode? That is where I would start.

If the HBA is good re: firmware, the next thing to investigate is whether your drive might be using a SAS interface but the connector / HBA you’re using is SATA only.

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If it’s a shucked white label disk you may have to cover the 3.3v pin to get them to work

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Why are you using a HBA if you only have three drives?

I have already upgraded my firmware to p16 it mode

And my hdd is using sata interface

Also i am planning to add a total of 36 drives in my case each of 20tb

I contacted seagate customer service about this case; they say to get the hdd replaced; So lets wait for replacement drive to come and will update here

You got any electrical tape that you can use & try to see if drive is detected when 3.3v is taped off on sata power side? @LarsR might be onto something; it isn’t just shucked drives that don’t boot with 3.3v though.

Low risk; high reward imo.