New Intel nic, no shares nor Truenas webpage

TrueNAS General
1

I have just installed XikeStor 2.5Gb PCIe Network Card with Intel I226-V Chip, 2.5GBase-T Network Adapter NIC, PCIe 3.1 X1, after upgrading my TrueNAS system from 24.4.2.6 to 25.10.1

I used a monitor and keyboard to remove the settings from the existing nic on the motherboard and applied them to the new pci nic. After applying them I rebooted and at the end when the menu appears on the monitor, I checked the settings were still ok and then tried to load or open the TrueNAS webpage or gui. It could not connect. I’ve now just noticed that there are no leds flashing either in or outside the case.

The ip address is not listed in my routers connections.

I can’t ping the ip address on the new nic, but the strange thing is that when I do lspci in the shell it is listed:

2:00.0 Ethernet controller: Intel Corporation Ethernet Controller I226-V (rev 04)
04:00.0 Ethernet controller: Intel Corporation 82574L Gigabit Network Connection

Can anyone tell what the problem is.

Just a thought, the new nic is for pci 3.1 x1, and my old supermicro mother board has 3.0/2.0 x4.

I also swapped the new nic to another pci 3.0/2.0 x4 port where the leds flashed on power up, but swoon stopped. No difference either after swapping pci ports

Thanks

New nic, no TrueNAS webpage nor shares
2

Try checking dmesg | grep igc That should be the IGC driver, from what I saw.
You can also run ethtool and appending on the network device name. Something like enp4s0 or whatever is reported for that device on your GUI.
Please post results back

3

Thanks for the reply but I sent it back in frustration of it not giving a webpage etc.

It is the 3rd time I have tried a 2.5Gbe nic in my TrueNAS machine, and none have worked with success. I guess it’s not to be, and I’ll have to be satisfied with the 1Gb connection and 75mb/sec fille transfer speed.

4

Honestly? Skip 2.5G and go straight to 10G. Used 10G cards are cheap and work 99% out of the box if you stick to reputable brands like mellanox, chelsio, Intel or solarflare

5

Thanks, but my switch is just a 2.5Gbe with no 10Gb ports.

But I’ll look out for a used 10G card then

Edit.

I just bought a Intel X520-DA2 Dual Port SFP+ - 10Gbps Full Height PCIe-x8 NIC from ebay and a 10gb switch for it.

We’ll see if that works in trueNAS

6

If you only want to connect 1 pc and your truenas you can use a direct connection without a switch. That’s what i was doing for almost 2 years before i bought my mikrotik switch with 2 10G ports.

7

Thanks good point as I never thought to do that. I’ve got a 2.5Gb nic in my desktop , and I could connect that to TrueNAS, then use the 2nd onboard nic to my switch.

I used to use a 1gb switch for 3 computers, server, printer, link to downstairs, ubiquity wifi and 1 other device .

8

Ok, the 10Gb card I ordered arrived but I made a mistake, thinking it had RJ45 ports, but it didn’t. Anyway, I’ve seen this on ebay:

Dell Intel X540-T2 10Gb RJ-45 Dual Port CNA Converged Network Adapter Card 9HPT3

Then this on another site:

Intel X550-T2 Dual Port - RJ-45 10G Low Profile PCIe3.0-x4 CNA

Which if any would be better, more chances of working in TrueNAS, if any.

Thanks

9

Without price, the 550 is newer. Do you need a low profile card or normal height? If the 550 comes with both brackets you can change it from low profile to full height.

Do internet search for something like “pcie low profile vs full height” if you need it explained

10

Thanks, yes I did a google comparison on both and the 550 came out as better.

No I don’t need a low profile as either will do as my case is 9 inches wide

11

If you don’t need the low profile, make sure to get one with both brackets or the regular height model bracket

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12

They are going to replace the low profile bracket to a full size one after I contacted the place I’m buying it from.

Thanks for telling me, as I didn’t realise what difference it would make

13

I googled your I226-V Chip and I have the exact same network card (except it’s a noname) and it works perfectly fine on my system with Truenas 25.10.

14

Well it would not give me a connection when I tried it

15

Well I have received the Intel 550-T2 nic, installed it and it works!! I have connected to TrueNAS web page and all is well.

I’m not so sure yet about the increased speed of transferred files between my desktop with a 2.5Gbe nic and TrueNAS with a 10Gb nic yet.

Just a though, with it being a dual port card, I would assume that I will have to give the 2nd rj45 port a different ip address.

16

How many network connections do you have? If you just have a 2.5Gbps network, only use one port. You don’t have to assign anything to the second on your new NIC. It would help to know the equipment setup of your network and the speeds, if it is a mixed speed network.

Looking for something like 2.5Gbps PC connected to a 2.5Gpbs switch, connected to the TrueNAS with 10Gbps card. In this case, you are limited to 2.5Gbps with the PC and the switch. It’s all a single port and Ethernet cable on each computer.

17

I have 3 computers and 1 printer, as well as my TV downstairs.

My computer has a 2.5Gb nic installed and working , but the other 2 of the computers only have 1 Gb connection, as does the printer, and don’t know about anything else.

Just a thought , would the mtu setting make a difference to the speeds of file transfer.

Another thing I just realised is that the pci-e slot on my supermicro board is only 3.0/2 x8

I have just ran iperf3 between my computer and the TrueNAS server, sending from my pc to TrueNAS

rob@rob-hp:~$ iperf3 -c 192.168.0.42
Connecting to host 192.168.0.42, port 5201
[  5] local 192.168.0.115 port 54640 connected to 192.168.0.42 port 5201
[ ID] Interval           Transfer     Bitrate         Retr  Cwnd
[  5]   0.00-1.00   sec   114 MBytes   956 Mbits/sec    9    400 KBytes       
[  5]   1.00-2.00   sec   113 MBytes   950 Mbits/sec    5    576 KBytes       
[  5]   2.00-3.00   sec   112 MBytes   941 Mbits/sec    3    703 KBytes       
[  5]   3.00-4.00   sec   112 MBytes   943 Mbits/sec    0    820 KBytes       
[  5]   4.00-5.00   sec   112 MBytes   944 Mbits/sec    9    844 KBytes       
[  5]   5.00-6.00   sec   112 MBytes   943 Mbits/sec    0    846 KBytes       
[  5]   6.00-7.00   sec   112 MBytes   944 Mbits/sec    5    846 KBytes       
[  5]   7.00-8.00   sec   111 MBytes   933 Mbits/sec    8    846 KBytes       
[  5]   8.00-9.00   sec   112 MBytes   944 Mbits/sec    0    846 KBytes       
[  5]   9.00-10.00  sec   112 MBytes   944 Mbits/sec    5    846 KBytes       
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bitrate         Retr
[  5]   0.00-10.00  sec  1.10 GBytes   944 Mbits/sec   44             sender
[  5]   0.00-10.01  sec  1.10 GBytes   941 Mbits/sec

Thanks

18

What speed is your network switch or router? If it is 1Gbps, that is the fastest speed you will see for the entire network.
You can check the speed on TrueNAS by going to the Shell and running ethtool <interface_name> Just replace <interface_name> with the name of your NIC. It will be something like enp8s0f0, as shown on the System, Network page. Look for speed.
If other computer is windows, look at the network properties and look for the connected speed.

OH, you have a 1Gbps network. Guessing you would need to add a 2.5Gbps switch or a multi speed 2.5, 5, 10 Gbps model to your network.

19

The router has a 500 Mb/sec connection to the outside world

My network switch is a 2.5Gbe TP-Link

root@freenas[~]# ethtool enp1s0f0
Settings for enp1s0f0:
        Supported ports: [ TP ]
        Supported link modes:   100baseT/Full
                                1000baseT/Full
                                10000baseT/Full
                                2500baseT/Full
                                5000baseT/Full
        Supported pause frame use: Symmetric
        Supports auto-negotiation: Yes
        Supported FEC modes: Not reported
        Advertised link modes:  100baseT/Full
                                1000baseT/Full
                                10000baseT/Full
        Advertised pause frame use: Symmetric
        Advertised auto-negotiation: Yes
        Advertised FEC modes: Not reported
        Speed: 1000Mb/s
        Duplex: Full
        Auto-negotiation: on
        Port: Twisted Pair
        PHYAD: 0
        Transceiver: internal
        MDI-X: Unknown
        Supports Wake-on: d
        Wake-on: d
        Current message level: 0x00000007 (7)
                               drv probe link
        Link detected: yes
20

This is showing you are connected at 1Gbps. The advertised link modes are only 100, 1000, and 10000. This means we might need to set the card to 2500 manually. Can you check what the windows computer is connecting at?
What is the model of TP-Link switch? We can try to look that up too.

I found a doc on the forums for enabling but I will have to double check it against your version of TrueNAS and how to set it correctly. It looks like the screenshots and instructions for adding the Init match 25.10.1 still and should be correct. It will require rebooting and verifying the network speed after.