No luck connecting to trueNas connect

i signed up for trueNAS connect and have had no luck having it find my system it starts but never dose finish connection

You can try browsing the TrueNAS Connect category or post more info on what you have or haven’t tried. Maybe post screenshots and descriptions of what you did?

i can get to my desktop portal no problem when i hit the get connected to trueNas connect it always says working on it for hours but never ends up connected

Do you have a firewall like pfsense that was talked about in the other forum post? Is your computer showing up as registered on the TrueNAS Connect webpage? You might have to wait for someone a bit more familiar with the software to post. If you think you have a bug, you should be able to submit it through the TrueNAS Connect page. I think there is a link right in the page.
Posting as much details on how far you are along on everything and where you are getting stuck may help others understand a bit better.

Browse some other threads and do the Tutorial by the Bot to get your forum trust level up and post images and links

TrueNAS-Bot
Type this in a new reply and send to bring up the tutorial, if you haven’t done it already.
@TrueNAS-Bot start tutorial