Nvidia-smi showing no devices while showing inside apps

[Birman_Library]

Hello, I’m trying to solve an error with my gpu encoding apps (immich and jellyfin), and after testing and removing the gpu physically then reinstalling, using the command “nvidia-smi” does not show any devices whilst showing up inside my app configuration menus and in gpu isolation menu. Also the command “lspci” shows

“01:00.0 VGA compatible controller: NVIDIA Corporation Device 2d05 (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 22eb (rev a1)”

I’m confused with what is going on please let me know if you can, thank you.

[SmallBarky]

Post full hardware details along with the OS version and how you have everything set up. We go off all the details posted to start to diag anything.

[Birman_Library]

TrueNas 25.10.5

MB: ROG STRIX Z370-E
CPU: Intel(R) Core™ i7-8700K CPU @ 3.70GHz
GPU: ASUS Nvidia 5060 8gb OC
Storage: 10ct 3tb SAS drives connected via HBA card LSI 9300-16i IT Mode
Ethernet: Dell Intelx540-T2 Dual port Copper RJ-45 NIC (two cat6 ethernet cables are plugged in running with a bond)

Is that enough?

[SmallBarky]

You listed dual Nvidia 5060. Do you have two and are they the same revision number? Try reading through the following thread and try to diag to make sure you have the correct driver, etc. There are some 5060 cards that don’t work with the current 25.10 version of Scale and need newer drivers. You may be able to find other threads or mentions of users testing 26 Beta versions with that card.

NVIDIA Kernel Module Change in TrueNAS 25.10 - What This Means for You

With the upcoming release of the TrueNAS 25.10 “Goldeye” beta, there have been some changes made to the NVIDIA drivers and supporting modules that are compiled and shipped with TrueNAS. TrueNAS 25.10 now uses the NVIDIA open GPU kernel modules with the 570.172.08 driver. This enables TrueNAS to make use of NVIDIA Blackwell GPUs - the RTX 50-series and RTX PRO Blackwell cards - which many users have requested support for. [1] [2] [3] Unfortunately, what NVIDIA giveth, NVIDIA taketh away. The N…

[Birman_Library]

It is just a single gpu it said dual in the amazon order so I didnt know if it was important, as well as I have the install gpu drivers box checked.

My card is also stated as supported under the current driver support and the gpu has worked before for hardware encoding with jellyfin and immich.

[SmallBarky]

Try to diag to see if the card is not isolated and you are loading the proper drivers. Post any command results back using preformatted text (</>) or Ctrl+e for better readability.

Nvidia 5060 Not Working While Using Goldeye 25.10.1

If @inertiax1000 can see their GPU in nvidia-smi then it shouldn’t be the same fault as in the other thread where GSP firmware wouldn’t load, because the driver won’t even init in that case. Can I get a sudo lspci -k | grep -A4 -i nvidia please?

[Birman_Library]

01:00.0 VGA compatible controller: NVIDIA Corporation Device 2d05 (rev a1)
Subsystem: ASUSTeK Computer Inc. Device 8a15
Kernel driver in use: nvidia
Kernel modules: nouveau, nvidia_drm, nvidia
01:00.1 Audio device: NVIDIA Corporation Device 22eb (rev a1)
Subsystem: NVIDIA Corporation Device 0000
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
02:00.0 PCI bridge: PLX Technology, Inc. PEX 8724 24-Lane, 6-Port PCI Express Gen 3 (8 GT/s) Switch, 19 x 19mm FCBGA (rev ca)
Subsystem: PLX Technology, Inc. PEX 8724 24-Lane, 6-Port PCI Express Gen 3 (8 GT/s) Switch, 19 x 19mm FCBGA

this is the output for

sudo lspci -k | grep -A4 -i nvidia

[SmallBarky]

Have you tried unchecking the install NVIDIA Drivers rebooting and then rechecking that box?

Verifying you are not seeing anything using nvidia-smi also.

If you have tried both, I am at a loss since you said it was working previously. I thought it was going to be a revision number that wasn’t supported by the current driver and it needs a newer version even though it was listed.

@HoneyBadger Just looking for help in a NVIDIA 5060 diag to sort out what the problem may be.

[Birman_Library]

Yes I have tried the uncheck, reboot, and recheck the drivers as well. This is still the response I get

[SmallBarky]

In the System, Advanced menu. Making sure you don’t have the GPU isolated. Waiting for others to reply, otherwise for more advice.

[Birman_Library]

Yeah i only have a single gpu installed, so cant even if I wanted to

[Birman_Library]

After restarting, it now doesn’t even read anywhere and after putting into my windows pc, nothing displays. Concluded that the 5060 I bought was dead after a week of use in the my nas. I’m returning it and getting a new one I’ll update if anything new happens.