Currently 25.04.1.
Added some films to my Plex and cant see the added content.
Filebrowser cant see folders created in share directory , cant add folders/files within Filebrowser there either.
No error messages, havnt altered any permissions, rolled back Plex from 1.4… to 1.2 rebooted Plex , rebooted server… most strange?
Search continues… will update when ive found problem…
Suggestions most welcome…
How did you add the files to the folder originally? Also can you see them through that method?
Does this mean that Plex didn’t automatically pick up the content or something else? Check by filtering the library by folders not by movies to make sure that Plex isn’t seeing it.
Hello thanks for your reply… hadnt thought of displaying films by folder…however using the Plex search didnt find the new entries anyway, it did on my friends Plex which we have sharing rights and pointed to that…
My plex has been working for many years , through the succesive upgrades of TNS to the 25.04.1 ver now.
The Apps, Plex , Filebrowser, Emby , Cloudflare sit in an Apps Dataset, and the config files in same App folder and not the iX generated. And these in turn point at other smb Datasets.
I have just sorted by date my films Dataset that is shared with Plex as smb, and see the last film I added in June12 2025 does register in Plex, the stuff i added yesterday is invisible …I know plex can be funny abt certain file extentions but… 3 other films?
Which led me to Filebrowser,in the smb share added couple of test folders, goto the Filebrowser webconsole, not shown in there either…?
Ive not changed any shares, permissions, ownerships but what i have clicked in last action was the irreversable ZFS change all seemed well no errors etc…till now?
So i need to read a bit and research what implication this change is supposed to do, and if this is the culprit?
Luckily its only time in restoring from my Backup ( yay !) of my Data if i have to reinstall TNS…
But thankyou for reading and i hope you clever lads and lasses out there might be able to assist and resolve this…
I’m guessing that they still didn’t show up with this, right?
Is Plex running on the same machine as the data is stored on? Or is it accessing it via a protocol like smb. Not sure if you mean you can access it via smb or if Plex is. Do you see the files via smb?
Also do you see the files using the shell? Navigate to the correct directory using cd /path_to_media and then run ls in that directory to see all the files. If you have a ton of files you might want to run a different command to make it less overwhelming. Make if you see the folders make sure to go into the folders to make sure the video files are also there.
If it was only Plex having issues seeing it I would say it was a naming issue since that is usually what happens to me.
Hello manna thankyou for your perseverance with me… !
As per your suggestion raised an interesting point
took some screen shots of the directories…
My Apps and their configs lice in separate directories in the Apps Dataset.
In Pool1 the Datasets have shares as smb and I can manage them thro my Linux mint desktop
Pool1 Datasets
d—rwx— 12 root root 12 Jun 2 21:26 Apps
dr-xr-xr-x 8 root root 8 Jun 5 15:05 Backups
drwxrwxrwx 41 dave dave 159 Apr 23 19:51 Documents
drwxr-xr-x 9 dave dave 9 Jun 17 12:35 Filebrowser
drwxrwxrwx 16 dave dave 16 Jun 17 12:35 Media_Audio_Books
drwxrwxrwx+ 6 dave dave 6 Apr 16 15:02 Media_Cartoons
drwxrwxrwx 3 dave dave 135 Jun 5 14:56 Media_Childrens_Films
drwxrwxrwx 21 dave dave 22 May 26 00:18 Media_Childrens_TV
d—rwx— 3 root root 3 Dec 17 2024 Media_Filebrowser
drwxrwxrwx 21 dave dave 479 Jul 1 20:52 Media_Films
drwxrwxrwx 295 dave dave 298 May 29 19:33 Media_Music
drwxrwxrwx 5 dave dave 5 Oct 12 2024 Media_Petes_Travels
drwxrwxrwx 21 dave dave 73 Jan 21 2024 Media_Photo
drwxrwxrwx 79 dave dave 113 May 18 18:24 Media_Program
drwxrwxrwx 123 dave dave 123 Jun 17 12:09 Media_Television
drwxrwxrwx 8 dave dave 25 Mar 5 15:25 Media_Training
drwxr-xr-x 2 root root 2 Nov 6 2024 Media_Virtual_Machine
drwxrwx— 6 dave dave 6 Jun 18 11:43 test
admin@TruenasScale[/mnt/Pool1]$
Pool1/Apps
d—rwx— 2 dave dave 2 Dec 15 2024 Cloudflared
drwxrwx— 9 apps apps 9 Nov 6 2024 Emby
d—rwx— 2 dave dave 4 Jun 23 09:41 ‘File Browser’
d—rwx— 7 apps apps 9 May 30 13:17 HandBrake
d—rwx— 6 dave root 9 Jul 2 19:43 ‘HandBrake Web’
drwxrwx— 2 dave dave 2 Oct 25 2024 Nextcloud
d—rwx— 2 dave root 2 Apr 1 21:51 OpenSpeedTest
drwxrwxr-x 3 netdata 1000 29 Feb 1 13:31 PiHole
drwxrwx— 5 apps apps 68 Jul 4 15:04 Plex
drwxrwx— 2 dave dave 2 Oct 28 2024 VM
admin@TruenasScale[/mnt/Pool1/Apps]$
View of Media_Film User dave ( via Linux Mint )
View via Shell User Admin on Truenas Scale
I see Casablanca shown in the User view from my desktop but no in the Shell listing ls -l
How curious…!
More investigation… as I say have changed nothing been working fine upto Jun 12 last film Ghost does catalogue…!
then I engaged the ZFS ditty , no errors no flames or grinding noises.,… and now here we are ?
So User Dave sees the missing files… Admin on Truenas cant…?
Files are ok as my friend Andy downloaded same “test” files and I can view those via Plex as we have linked boxes…
I hope the .png files display in the message…
I need a lie down in a dark room…
D.
One quickie here, Filebrowser App is the same … files visible as User ,but not within the Filebrowser Admin Webpanel. as its Admin login.
Also run Emby, any new content is also invisible…so globally Apps permissions have been altered.
This is interesting. I suspect that the files are not visible to the apps user which is probably running Plex, emby and filebrowser.
For the dataset that these files are in can you share what the permissions are?
Use the instructions below to get to the current permission settings.
Basic ACL permissions are viewable and configurable from the Datasets screen. Select a dataset, then scroll down to the Permissions widget to view owner and individual ACL entry permissions.
To view the Edit ACL screen, select the dataset and click Edit on the Permissions widget, or go to Sharing and click on the share widget header to open the list of shares. Select the share, then click the options icon and select Edit Filesystem ACL.
Good Morning Manna and All reading this…
I feel more confident in the knowledge that running the ZFS ditty to add functionality after the 25.04 upgrade has in some way corrupted the Apps view of the Datasets it uses, as its the only change Ive made since upgrading 24.25.25.04.25.04.1. Previous upgrades have also gone seamlessly , i do note reading that using the ix folders for holding Apps configs gets refreshed to default and not as persistent as pointing to your own folder. My only App using this method is Filebrowser.
From what we have gathered
My Apps Plex, Filebrowser and Emby point to Datasets for their Data…
It is a fact the old data before June 12 is visible and usable in the Apps… ( I use this date as its the last film I added to Plex and is visible.) anything added since in the same folder is NOT seen by Apps.
I have logged into Shell as Admin and Root and new files are NOT visible in the Dataset Shares, (re screen shot Casablanca film)
Using a PC and viewing the share via my linux mint, I can see ALL files new and old.
I also noted that the User Plexname had its password changes 30 May this year, now its something i would never go into so what has changed that arbitrarily?
Here is a view of the ACL records
I cant quite get my head around the fact in the share view via PC I see all files in the dataset folder, yet within Shell using ls -l as Admin or Root to view files and their permissions , "Casablanca " is invisible.
As the Apps Filebrowser and Emby are similar I can only conclused a Global change has occured, as Ive not changed any ACL or permissions myself.
My permissions may not be absolutely correct but have worked these past 5 years or more since previous Freenas Truenas Scale upgrades…
Time to get the dinner on and cogitate.
Ive just watched a Youtube on Datasets and Permissions
and one thing I took away was the Posix permissions and if USER GROUP and OTHER are “755” then there are NO limiting permissions on the Dataset, its wide open…
Deleting my ACL settings to the Media_Films Dataset and applying POSIX open
Save…
And miraculously, my Plex now sees ALL the files in the Media_Dataset .
Im onto something here… now I have no rights to the share…another trip to the console and now those rights are restored…
Well now Im on a roll. I’ll alter the other Datasets tomorrow now Casablanca is visible I may even watch it…
I still cant understand how all the Permissions got screwed up, hiding files within a group of others in the same Dataset which were visible, and the only action attributable to a change was the ZFS ditty.?
And of course Globally not just one Dataset affected.
Anyway, It passed the time and feel accomplished It got sorted.
Thank you for reading and taking the time to reply manna , I wonder if there will be an answer, but for now its working and solved this mystery, with my settings.
Love my little Truenas Scale Server, humming away in the corner, did a deal with the neighbour for a fancy video card that has a GPU… watch the lights go out as i add that in next week…
If anyone has any questions please feel free to msg me here.
Kindest Regards
Eastonboy.
Dave.
Yeah I don’t know enough about zfs to say if upgrading the pool was what did this or not.
It does look like the user who runs the Plex application doesn’t have access to the media dataset. That user is the apps user (usually Uid 568 and Gid 568, although make sure in your system). I would add them to the dataset to see if that fixes it.
In the third photo click add item, on the right select user and select the apps user. Make sure it can read, write, and execute. It is sometimes also called modify in the basic settings. Do this again for the apps group as well.
As for the filebrowser dataset you can do the same thing as well. I am a bit confused though since I thought for filebrowser you have to add external storage pointing to the datasets you want to have access to.
Been a few days now, ( and far too hot )…In an effort to keep my Plex going , i set the attribute Everyone to RWX, meaning a free for all…
Now I after many You tube and reading, I find this permissions set worked
User Obj – dave Read | Write | Execute
User – apps Read | Write | Execute
User – plex Read | Write | Execute
Group Obj – dave Read | Write | Execute
Mask Read | Write | Execute
Other Read
User Obj – default – dave Read | Write | Execute
Group Obj – default – dave Read | Write | Execute
Other – default Read
For clarity;
User me, dave
Created Plex Group userid 1000 then
Created Plex User userid 1000 No smb.
The Dataset Media_Films is owned by me User dave Group dave.
I have separate Datasets for TV etc.
The Share is to User dave Full.
Im still foggy as to what User, User Obj, and Usr Obj -default are the differences and whats Mask all about ?
But atm its working.,…
So at the end of the day it was a permissions issue and I heavily suspect the ZFS ditty making a global change as it affected Plex, Filebrowser and Emby all at the same time.
My sincere thanks to manna for responding .
If anyone has questions please drop me a message.
Im going to call this the “fix” it was a Permissions issue rectified the fault… all my Apps are now working , but strange how they stopped at the same moment.
Anyway a big thankyou to manna for taking the time to steer us in the right direction.
Have a great weekend Everyone,
Dave
