Hi all! I am new here and know just enough about TrueNAS to be dangerous… I set up my NAS a little less than 2 years ago and it’s been running great.
The other day I decided to go ahead and upgrade to the latest version of TrueNAS 25.04.0.
I was running 23.10.2 and upgraded in a few steps instead of just all at once. The problem was, I did not check everything between upgrades so I have no idea when the problem occurred.
Once 25.04.0 was running, I noticed I could not access any of my shares from my network computers. When I went into the web interface and started looking, I could see all the disks, I could see the shares but under storage it showed VDEVs offline.
When I selected “Add Pool” it shows " * 3.64 TiB HDD x 3 (WizzPool)"
When I select “IMPORT Pool” is does not show WizzPool or any pools to import.
I have these errors also (which I do not understand):
"### CRITICAL
#### Failed to configure kubernetes cluster for Applications: Missing "WizzPool/ix-applications/releases, WizzPool/ix-applications/k3s" dataset(s) required for starting kubernetes.
2025-05-25 20:01:21 (America/New_York)
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### CRITICAL
#### Failed to sync TRUECHARTS catalog: [EFAULT] Failed to clone 'https://github.com/truecharts/catalog' repository at '/mnt/WizzPool/ix-applications/catalogs/github_com_truecharts_catalog_main' destination: Cmd('git') failed due to: exit code(128) cmdline: git clone -v https://github.com/truecharts/catalog /mnt/WizzPool/ix-applications/catalogs/github_com_truecharts_catalog_main stderr: 'Cloning into '/mnt/WizzPool/ix-applications/catalogs/github_com_truecharts_catalog_main'... fatal: could not read Username for 'https://github.com': No such device or address '
2024-07-12 06:36:40 (America/New_York)
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### CRITICAL
#### Device: /dev/sdb [SAT], not capable of SMART self-check.
2025-03-19 18:56:53 (America/New_York)
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### CRITICAL
#### SMB shares have path-related configuration issues that may impact service stability: Archives: Path does not exist., Documents: Path does not exist., Media: Path does not exist., TimeMachine: Path does not exist., Backups: Path does not exist.
2025-05-25 20:01:17 (America/New_York)
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### CRITICAL
#### Pool WizzPool state is OFFLINE: None
2025-05-25 20:01:20 (America/New_York)
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I also tried rebooting into 23.10.2 but I have the same issue now.
Any suggestions would be greatly appreciated!!!
John
In each version, we may have some migration steps which clean up issues between versions. For example, 24.04 - 24.10 includes App migration from K8s to Docker.
I did the steps, one upgrade at a time but yes, failed to do any interim items. I haven’t been able to do anything with the pool. So I don’t believe I could have updated it and I sure didn’t do anything purposely.
I used “Update” within TrueNAS to run through each of the available updates. I had forgotten that when I first tried to run the updates, I did try and go right from 23.10.2 to 25.04.0 because it seemed to show that that was an available update path. It did fail the update and that’s when I went back and did each step…
23.10.2 > 24.04 > 24.10 > 25.04. BUT, as I said earlier, I did not even think about having to import the Pool at each step.
I booted into 23.10.2 and the pool shows there but inactive and it does not show up under import just like in 25.04.
Under Disks, it shows the pool as “Exported”, I just can’t do anything with it.
After you tried to go direct from 23.10.2 to 25.04 and then reverted back when it failed, did you check that the pool was online at that point before you did 23.10.2 to 24.04?
The only app I was running was a Pi-hole. I actually hadn’t even been using it recently because it did not seem to be working. I am fine with loosing that and starting over.
Also, once I did that I noticed that sdb is now my boot disk and not 1 of the 3 WD drives. It’s like it renamed them in 25.04.0. I’m wondering if the SMART error is because it’s an SSD?
I’m not sure what to do with it at this point. When I try to run a manual test on it, it says “Self-test function not supported”… Here is the message I get…
