Truenas Randomly Reboots
I have updated BIOS, Replaced CPU and Paste and Replaced RAM.
I cant seem to figure this out. I logged call with Truenas and got following response:
Bug Clerk 5:17 AM EDT
This does not appear to be an error in TrueNAS code or regression in functionality. The community forums are available to assist: https://forums.truenas.com/.
The Bug Clerk is likely correct, this is often a hardware issue.
But unfortunately you have provided absolutely no information about the hardware you’re using. Please be as detailed as possible. Also include what specific version number of TrueNAS you’re using.
Until you do, I suspect your chance of getting assistance here is slim at best.
Hi,
Sorry good point, new to this:
- Truenas Scale 25.04.1
- Intel(R) Xeon(R) CPU E3-1265L V2 @ 2.50GHz
- 16 GB Ram
I have checked all hardware and replaced new ram, cpu and bios.
Is there any logs I can look at?
Which bit about being “as detailed as possible” wasn’t clear? For example, you haven’t explained to us:
- Your motherboard model
- Your detailed memory specs
- Your BIOS settings
- Your boot drive (model, how it is connected)
all of which are relevant to evaluating possible reasons for random reboots.
1 Like
Hi Protopia,
Seems I caused you frustration here, wasnt my intent. Still learning the ropes.
Will get the info and post.
thanks
Waiting for more info, an ever-relevant tip for this case’s is to remove everything not necessary (disks, adapters, ecc) and run some stress test on the machine to see if something is obviously detected.
If everything seems fine, reintroduce a variable at time and see if reboots happen again; maybe find the right log will be hard, but you can also check from the dashboard if some strange activity is detected before the reboots.
2 Likes
Make sure it not a electrical issue hehe. Someone flipping the power switch on that NAS just for giggles.
1 Like
Hi Guys,
Will this info help? I have put a brand new CPU and RAM in and reseated everything. It did this before the new CPU and RAM.
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.
64 structures occupying 2245 bytes.
Table at 0xF3BDB000.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: HP
Version: J06
Release Date: 11/02/2015
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 8 MB
Characteristics:
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
EDD is supported
5.25"/360 kB floppy services are supported (int 13h)
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
Firmware Revision: 2.55
Handle 0x0100, DMI type 1, 27 bytes
System Information
Manufacturer: HP
Product Name: ProLiant MicroServer Gen8
Version: Not Specified
Serial Number: CZ172401MW
UUID: 31393138-3538-5a43-3137-323430314d57
Wake-up Type: Power Switch
SKU Number: 819185-421
Family: ProLiant
Handle 0x0300, DMI type 3, 21 bytes
Chassis Information
Manufacturer: HP
Type: Tower
Lock: Not Present
Version: Not Specified
Serial Number: CZ172401MW
Asset Tag:
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: Unknown
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
Handle 0x0400, DMI type 4, 42 bytes
Processor Information
Socket Designation: Proc 1
Type: Central Processor
Family: Xeon
Manufacturer: Intel
ID: A9 06 03 00 FF FB EB BF
Signature: Type 0, Family 6, Model 58, Stepping 9
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
DS (Debug store)
ACPI (ACPI supported)
MMX (MMX technology supported)
FXSR (FXSAVE and FXSTOR instructions supported)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
SS (Self-snoop)
HTT (Multi-threading)
TM (Thermal monitor supported)
PBE (Pending break enabled)
Version: Intel(R) Xeon(R) CPU E3-1265L V2 @ 2.50GHz
Voltage: 1.4 V
External Clock: 100 MHz
Max Speed: 4800 MHz
Current Speed: 2500 MHz
Status: Populated, Enabled
Upgrade: Socket BGA1155
L1 Cache Handle: 0x0710
L2 Cache Handle: 0x0720
L3 Cache Handle: 0x0730
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Core Count: 4
Core Enabled: 4
Thread Count: 8
Characteristics:
64-bit capable
Handle 0x0710, DMI type 7, 19 bytes
Cache Information
Socket Designation: Processor 1 Internal L1 Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 128 kB
Maximum Size: 192 kB
Supported SRAM Types:
Burst
Installed SRAM Type: Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Data
Associativity: 8-way Set-associative
Handle 0x0720, DMI type 7, 19 bytes
Cache Information
Socket Designation: Processor 1 Internal L2 Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Write Back
Location: Internal
Installed Size: 1 MB
Maximum Size: 1536 kB
Supported SRAM Types:
Burst
Installed SRAM Type: Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Unknown
Associativity: 8-way Set-associative
Handle 0x0730, DMI type 7, 19 bytes
Cache Information
Socket Designation: Processor 1 Internal L3 Cache
Configuration: Enabled, Not Socketed, Level 3
Operational Mode: Write Back
Location: Internal
Installed Size: 8 MB
Maximum Size: 12 MB
Supported SRAM Types:
Burst
Installed SRAM Type: Burst
Speed: Unknown
Error Correction Type: Single-bit ECC
System Type: Unknown
Associativity: 16-way Set-associative
Handle 0x0801, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J30
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 1
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0802, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J30
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 2
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0803, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J22
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 3
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0804, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J21
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 4
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0805, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J21
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 5
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0806, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J20
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 6
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0807, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J20
Internal Connector Type: Access Bus (USB)
External Reference Designator: USB Port 7
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x080C, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J28
Internal Connector Type: None
External Reference Designator: Video Port
External Connector Type: DB-15 female
Port Type: Video Port
Handle 0x080E, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J43
Internal Connector Type: None
External Reference Designator: ILO NIC port
External Connector Type: RJ-45
Port Type: Network Port
Handle 0x080F, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J20
Internal Connector Type: None
External Reference Designator: NIC port 1
External Connector Type: RJ-45
Port Type: Network Port
Handle 0x0810, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J21
Internal Connector Type: None
External Reference Designator: NIC port 2
External Connector Type: RJ-45
Port Type: Network Port
Handle 0x0901, DMI type 9, 17 bytes
System Slot Information
Designation: PCI-E Slot 1
Type: x16 PCI Express 3 x16
Current Usage: Available
Length: Long
ID: 1
Characteristics:
3.3 V is provided
Bus Address: 0000:07:00.0
Handle 0x0B00, DMI type 11, 5 bytes
OEM Strings
String 1: PSF:
String 2: Product ID: 819185-421
Handle 0x1000, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: Single-bit ECC
Maximum Capacity: 16 GB
Error Information Handle: Not Provided
Number Of Devices: 2
Handle 0x1100, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x1000
Error Information Handle: Not Provided
Total Width: 72 bits
Data Width: 64 bits
Size: 8 GB
Form Factor: DIMM
Set: None
Locator: PROC 1 DIMM 1
Bank Locator: Not Specified
Type: DDR3
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 1333 MT/s
Manufacturer: UNKNOWN
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: NOT AVAILABLE
Rank: 2
Configured Memory Speed: 1333 MT/s
Minimum Voltage: 1.35 V
Maximum Voltage: 1.5 V
Configured Voltage: 1.5 V
Handle 0x1101, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x1000
Error Information Handle: Not Provided
Total Width: 72 bits
Data Width: 64 bits
Size: 8 GB
Form Factor: DIMM
Set: 1
Locator: PROC 1 DIMM 2
Bank Locator: Not Specified
Type: DDR3
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 1333 MT/s
Manufacturer: UNKNOWN
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: NOT AVAILABLE
Rank: 2
Configured Memory Speed: 1333 MT/s
Minimum Voltage: 1.35 V
Maximum Voltage: 1.5 V
Configured Voltage: 1.5 V
Handle 0x1300, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x000F3FFFFFF
Range Size: 3904 MB
Physical Array Handle: 0x1000
Partition Width: 1
Handle 0x1301, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00100000000
Ending Address: 0x0040BFFFFFF
Range Size: 12480 MB
Physical Array Handle: 0x1000
Partition Width: 1
Handle 0x2000, DMI type 32, 11 bytes
System Boot Information
Status: No errors detected
Handle 0x2600, DMI type 38, 18 bytes
IPMI Device Information
Interface Type: KCS (Keyboard Control Style)
Specification Version: 2.0
I2C Slave Address: 0x10
NV Storage Device: Not Present
Base Address: 0x0000000000000CA2 (I/O)
Register Spacing: Successive Byte Boundaries
Handle 0x2700, DMI type 39, 22 bytes
System Power Supply
Power Unit Group: 1
Location: Not Specified
Name: Power Supply 1
Manufacturer: HP
Serial Number:
Asset Tag: Not Specified
Model Part Number:
Revision: Not Specified
Max Power Capacity: Unknown
Status: Present, Unknown
Type: Unknown
Input Voltage Range Switching: Unknown
Plugged: Yes
Hot Replaceable: No
Handle 0x2901, DMI type 41, 11 bytes
Onboard Device
Reference Designation: NIC Port 1
Type: Ethernet
Status: Enabled
Type Instance: 1
Bus Address: 0000:03:00.0
Handle 0x2902, DMI type 41, 11 bytes
Onboard Device
Reference Designation: NIC Port 2
Type: Ethernet
Status: Enabled
Type Instance: 2
Bus Address: 0000:03:00.1
Handle 0xC101, DMI type 193, 9 bytes
OEM-specific Type
Header and Data:
C1 09 01 C1 01 01 02 03 04
Strings:
11/02/2015
02/04/2012
Handle 0xC200, DMI type 194, 5 bytes
HP ProLiant Super IO Enable/Disable Indicator
Serial Port A: Disabled
Serial Port B: Disabled
Parallel Port: Disabled
Floppy Disk Port: Disabled
Virtual Serial Port: Enabled
Handle 0xC300, DMI type 195, 7 bytes
OEM-specific Type
Header and Data:
C3 07 00 C3 01 D9 00
Strings:
$0E1107D7
Handle 0xC400, DMI type 196, 6 bytes
OEM-specific Type
Header and Data:
C4 06 00 C4 00 00
Handle 0xC500, DMI type 197, 12 bytes
OEM-specific Type
Header and Data:
C5 0C 00 C5 00 04 00 01 FF 01 2D 00
Handle 0xCA00, DMI type 202, 9 bytes
OEM-specific Type
Header and Data:
CA 09 00 CA 00 11 FF 01 01
Handle 0xCA01, DMI type 202, 9 bytes
OEM-specific Type
Header and Data:
CA 09 01 CA 01 11 FF 02 01
Handle 0xD300, DMI type 211, 7 bytes
OEM-specific Type
Header and Data:
D3 07 00 D3 00 04 40
Handle 0xC600, DMI type 198, 11 bytes
OEM-specific Type
Header and Data:
C6 0B 00 C6 01 00 00 00 00 00 01
Handle 0xC700, DMI type 199, 64 bytes
OEM-specific Type
Header and Data:
C7 40 00 C7 29 00 00 00 13 20 12 06 A7 06 02 00
1C 00 00 00 15 20 26 02 A9 06 03 00 10 00 00 00
12 20 20 02 A8 06 03 00 02 00 00 00 11 20 31 08
A6 06 03 00 07 00 00 00 11 20 08 09 A4 06 03 00
Handle 0xD100, DMI type 209, 20 bytes
HP BIOS PXE NIC PCI and MAC Information
NIC 1: PCI device 03:00.0, MAC address 00:FD:45:FD:93:E4
NIC 2: PCI device 03:00.1, MAC address 00:FD:45:FD:93:E5
Handle 0xD700, DMI type 215, 6 bytes
OEM-specific Type
Header and Data:
D7 06 00 D7 00 05
Handle 0xD800, DMI type 216, 23 bytes
OEM-specific Type
Header and Data:
D8 17 00 D8 01 00 01 02 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00
Strings:
System ROM
11/02/2015
Handle 0xD801, DMI type 216, 23 bytes
OEM-specific Type
Header and Data:
D8 17 01 D8 02 00 01 02 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00
Strings:
Redundant System ROM
11/02/2015
Handle 0xD802, DMI type 216, 23 bytes
OEM-specific Type
Header and Data:
D8 17 02 D8 03 00 01 02 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00
Strings:
System ROM Bootblock
02/04/2012
Handle 0xD803, DMI type 216, 23 bytes
OEM-specific Type
Header and Data:
D8 17 03 D8 08 00 01 00 01 00 06 00 00 00 00 00
00 00 00 00 00 00 00
Strings:
System Programmable Logic Device
Handle 0xD804, DMI type 216, 23 bytes
OEM-specific Type
Header and Data:
D8 17 04 D8 09 00 01 00 03 02 00 02 00 00 00 31
00 02 00 00 00 03 00
Strings:
Server Platform Services (SPS) Firmware
Handle 0xDB00, DMI type 219, 32 bytes
HP ProLiant Information
Power Features: 0x000000df
Omega Features: 0x0000000f
Misc. Features: 0x00000801
iCRU: Yes
UEFI: No
Handle 0xDD00, DMI type 221, 20 bytes
HP BIOS iSCSI NIC PCI and MAC Information
NIC 1: Disabled
NIC 2: Disabled
Handle 0xDF00, DMI type 223, 7 bytes
OEM-specific Type
Header and Data:
DF 07 00 DF 66 46 70
Handle 0xE000, DMI type 224, 5 bytes
OEM-specific Type
Header and Data:
E0 05 00 E0 00
Handle 0xE200, DMI type 226, 21 bytes
OEM-specific Type
Header and Data:
E2 15 00 E2 38 31 39 31 38 35 43 5A 31 37 32 34
30 31 4D 57 01
Strings:
CZ172401MW
Handle 0xE300, DMI type 227, 12 bytes
OEM-specific Type
Header and Data:
E3 0C 00 E3 00 04 00 11 00 A2 01 00
Handle 0xE301, DMI type 227, 12 bytes
OEM-specific Type
Header and Data:
E3 0C 01 E3 00 04 01 11 00 A6 01 00
Handle 0xE400, DMI type 228, 14 bytes
OEM-specific Type
Header and Data:
E4 0E 00 E4 00 00 00 00 00 00 00 FF 00 00
Handle 0xE401, DMI type 228, 14 bytes
OEM-specific Type
Header and Data:
E4 0E 01 E4 01 00 00 00 00 00 00 FF 00 00
Handle 0xE402, DMI type 228, 14 bytes
OEM-specific Type
Header and Data:
E4 0E 02 E4 02 00 00 00 00 00 00 FF 00 00
Handle 0xE405, DMI type 228, 14 bytes
OEM-specific Type
Header and Data:
E4 0E 05 E4 05 00 00 00 00 00 00 FF 00 00
Handle 0xE407, DMI type 228, 14 bytes
OEM-specific Type
Header and Data:
E4 0E 07 E4 07 00 00 00 00 00 00 FF 00 00
Handle 0xE500, DMI type 229, 100 bytes
OEM-specific Type
Header and Data:
E5 64 00 E5 24 44 46 43 00 50 FE F1 00 00 00 00
00 04 00 00 24 43 52 50 00 50 F9 F1 00 00 00 00
00 00 05 00 24 48 44 44 00 30 F9 F1 00 00 00 00
00 20 00 00 24 4F 43 53 00 F0 F8 F1 00 00 00 00
00 40 00 00 24 4F 43 42 00 F0 F7 F1 00 00 00 00
00 00 01 00 24 53 41 45 00 E0 F7 F1 00 00 00 00
00 10 00 00
Handle 0xE600, DMI type 230, 11 bytes
OEM-specific Type
Header and Data:
E6 0B 00 E6 00 27 01 02 00 03 A0
Strings:
Handle 0xE800, DMI type 232, 14 bytes
OEM-specific Type
Header and Data:
E8 0E 00 E8 00 11 04 00 00 00 DC 05 DC 05
Handle 0xE801, DMI type 232, 14 bytes
OEM-specific Type
Header and Data:
E8 0E 01 E8 01 11 04 00 00 00 DC 05 DC 05
Handle 0x7F00, DMI type 127, 4 bytes
End Of Table
My boot drive is a SSD linked to CD ROM SATA Port with power adapter
looks like motherboard issue
Hi @alex992 can you elaborate why you say that?
Do you have a spare PSU? Try to replace this.
had same issue couple of times it was motherboard
1 Like
Not at moment, trying to source one.
I know you said the machine “randomly” reboots, but is there any pattern to it?
Does it reboot when under heavy load, for example?
Have you been able to observe any console output when it reboots, is it kernel panicking, for example?
I have an old Microserver Gen8 the same as this (also upgraded to the Xeon E3-1265L V2 CPU), that I ran ESXi on for many years. As well as the BIOS firmware, there were updates available for the NIC, SATA controller and iLO. Make sure they’re all up to date, too.
Be aware that the SATA port for the optical drive you’re using for your boot volume is only 3Gb/s (as are ports 3 and 4 of the main SATA controller).
To be fair, it’s and old machine, and they’re prone to PSU failure. I’d put money on that. Shame replacements are quite hard to source now, as they’re nice little machines.
ACPI BIOS Warning (bug): 32/64X length mismatch in FADT/Pm1aControlBlock: 16/32
ACPI BIOS Warning (bug): Invalid length for FADT/Pm1aControlBlock: 32, using default 16
ACPI BIOS Warning (bug): Invalid length for FADT/Pm2ControlBlock: 32, using default 8
Two things that come to my mind:
-
Revert BIOS to a previous version, maybe the latest version has a bug.
32/64X length mismatch in FADT/Pm1aControlBlock: 16/32
This warning indicates that there is a discrepancy between the expected length and the actual length of the Pm1aControlBlock field in the FADT table.
The system expects the length to be either 16 bits (for 32-bit mode) or 32 bits (for 64-bit mode).
Are you sure you loaded the correct BIOS? -
ACPI Table Corruption - Sometimes, the ACPI tables can become corrupted. You might need to use tools like
acpidumpto dump the current ACPI tables and analyze them for errors.