Unable to create pool

TrueNAS General
1

Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 515, in run
await self.future
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 560, in run_body
rv = await self.method(*args)
^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/service/crud_service.py”, line 287, in nf
rv = await func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 48, in nf
res = await f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 174, in nf
return await func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/pool/pool.py", line 582, in do_create
await self.middleware.call(‘pool.format_disks’, job, disks, 0, 30)
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1005, in call
return await self.call(
^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 720, in call
return await methodobj(*prepared_call.args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/pool/format_disks.py", line 29, in format_disks
await asyncio_map(unlock_and_format_disk, disks.items(), limit=16)
File “/usr/lib/python3/dist-packages/middlewared/utils/asyncio.py”, line 19, in asyncio_map
return await asyncio.gather(*futures)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/utils/asyncio.py”, line 16, in func
return await real_func(arg)
^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/pool_/format_disks.py”, line 24, in unlock_and_format_disk
await self.middleware.call(‘disk.format’, disk, config.get(‘size’))
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1005, in call
return await self._call(
^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 731, in call
return await self.run_in_executor(prepared_call.executor, methodobj, *prepared_call.args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 624, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.11/concurrent/futures/thread.py”, line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/disk/format.py", line 33, in format
self.middleware.call_sync(‘disk.wipe’, disk, ‘QUICK’, False).wait_sync(raise_error=True)
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 487, in wait_sync
raise CallError(self.error)
middlewared.service_exception.CallError: [EFAULT] [Errno 5] Input/output error

above error is comming file intilising the crate pool command from the GUI

2

Start by posting details on your Hardware, OS version and your current pool setup. If you need to post images or links, refer to the introductory email and do the Bot Tutorial.

You didn’t post much that would be helpful to understand what is wrong or the current state of your system.

3

That failing is saying it can’t format the disks.

Input/Output (I/O) Errors (Physical Disk Failure) → are the disks used?
How are they connected?

Existing RAID/Partition Data → were the disks used and speciffically used in a Raid, a zfs raid, or other nas setup?

Let us know the setup and what you have done so far.

4

Thanks for the reeply. the diskes was used in Synology RAID. Curently it is connected in RAID controller. But I can see the disks are detected.

5

Hi.. I able to mange the formating. what I done, updated the OS then restarted. then tried again. it works !. thanks for the help
OS Version:25.04.2.6

Product:Z170-D3H

Model:Intel(R) Core™ i7-6700K CPU @ 4.00GHz

Memory:16 GiB

System Serial:To be filled by O.E.M.

6

Raid controllers are not supported. This leads to dataloss. The disks need to be directly on the sata cobtroller of the motherboard, or on an SAS HBA in IT mode.