Problem/Justification
TrueNAS SCALE ships with NUT 2.8.0, which lacks support for UPS devices using the Richcomm 0925:1234 chipset. This affects at minimum the Hikvision DS-UPS2000 (2000VA/1200W), a UPS currently sold in Latin American markets. Any organization deploying these UPS units with TrueNAS cannot use NUT monitoring — no graceful shutdown, no battery status.
The fix already exists upstream: NUT ≥2.8.2 includes subdriver=armac in the nutdrv_qx driver (merged via PR #1250, April 2024). Tested and confirmed working on openSUSE with NUT 2.8.2. See: https://github.com/networkupstools/nut/issues/3132
What we tested: 6 different NUT drivers on TrueNAS SCALE (Dragonfish). All detect the USB device but fail to communicate.
Why this matters for Enterprise: UPS monitoring is not a home lab feature … it’s core infrastructure for any rack or server room. When TrueNAS ships an outdated NUT version that silently drops support for hardware available in the market, it creates a support gap that affects both home users and businesses.
Request: Bump the bundled NUT version from 2.8.0 to ≥2.8.2 in an upcoming TrueNAS SCALE release.
Thanks