UrBackup clients/server can't reach each other

Hello,

I am running TrueNAS-24.10.2.2. I have installed the official urbackup app using the default configuration. After configuring an admin user and putting the site behind a reverse proxy, I follow the steps to add a client, which involves creating a custom executable for the machine. When installing the executable, the client never shows as online and no backup begins. Has anyone had luck getting urbackup to run on truenas scale?

My situation is a little different. I am local backups only so am currently not worrying about a web server in front. I had the same trouble though, and just tried using “host network” in the docker app settings and then everything started working right away. I’m not exactly happy with it binding to all interfaces though… Going to try and find a workaround for that, but I’m also just getting started with truenas in general.

As a test (for future needs) I put a client at the other end of our vpn. No client connection… Firewalls showed nothing. After a bunch of troubleshooting I found the following settings worked best for me, local and over vpn, and got away from the “host network” setting.

In web server:

-server / Server URL for client file/backup access/browsing: http://ip-address:55414

-internet / Server URL clients connect to: http://ip-address (no port)

-internet / Connect as Internet/active client if connected to as local/passive client: yes

then I packaged an install and ran on clients and:

-did install

-went in to app directory and ran batch file enable_internet_only.bat as admin

after doing that, my local and vpn clients started checking in.