Web UI Not Loading

Kinda at my wits end with this one…

My apps are running, home assistant VM is running, smb shares are reachable, and I can ping my server’s IP address. However, I cannot get past the “The web interface could not be accessed. Please check network configuration” error in the TrueNAS CLI.

My server setup is fairly simple. An i5-4670k on a 10 year old Gigabyte motherboard plugged into a TP Link unmanaged switch plugged into my router. Server is running Community Edition 25.04. The only access I have to any TrueNAS settings is by plugging in a keyboard and monitor and using the CLI.

Happy to provide more details as needed. Any help is much appreciated.

So ssh doesn’t work either ? Any usefull insights from /var/log/ (eg. cat /var/log/messages, error, kern.log, middlewared.log) or from dmesg ? What about the running services (service --status-all).

I’m fairly green when it comes to most of that. I’m not sure how to SSH but if you’re able to help me with commands to run in the shell, I can do that and post results.

The main confusion is that the ports my apps are on are accessible but not the base IP address.

Managed to get back to the GUI by going into the shell on my truenas box and editing the nginx.conf file in /etc/nginx to have my current IP. Then did a restart of nginx and managed to get into my GUI on my desktop that is also plugged into the network switch.

Under System > General settings, I noticed that the wrong IP address (old one before I went static) was set under the Web Interface IPv4 address. Corrected it, restarted my box, and everything is working perfectly.

Big shoutout to Sard for DM’ing me with so much guidance.

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