Can't get TN Connect to work - connection error

TrueNAS Connect
1

No matter how hard I try I can not get TrueNAS Connect to work.

I have a bog standard install of 25.10.1

When if open the TruneNAS UI through a local domain name and start the registration process it fails with the below error.

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The TrueNAS UI is available on to IP’s both on port 443.

pfSense resolves to 192.168.10.98

The other IP is 192.168.40.98

If I let TN Connect try long enough it will eventually connect.

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The only thing that works is the above stats, no other features work.

Can’t add and enclosure:

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Can’t access the inventory:

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Can’t access the applications:

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Keyring is saying that the TrueNAS box is offline:

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Any help will be much appreciated. I have never been able to get this to work.

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2

TN Connect worked for several weeks without issue for me and for the last two weeks I have experienced this same issue. I may have moved to 25.10.1 at the same time, I do not recall. @HoneyBadger there is not a lot of debug information to gather, but this was working for me and now it is experiencing the issues above. ^

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3

I am experiencing exactly the same issue. Reported it in jira on 21 dec (TNCS-56). Got a reply today that they’re looking at it. Helpdesk refer to “get access to server in your browser”, but it already has (in another tab)

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