Hello all. I’m a complete novice at this and don’t have much info on my system. Hope this is enough to employ your help. I’m running an old AMD Ryzen system with 16 GB RAM. Booting off of a 128 GB SSD. 3-2 tb HDD in a RAIDZ1 config.
I added tailscale so I could access my server remotely, but as soon as I put in the key and hit save, the system went dark, and I can’t boot up at all. I, of course, can’t find my usb that I used to initiate the system. You guys got any suggestions?
Hi & welcome,
Could you give a little more details on what exactly you did? Also, when you say it went dark and won’t boot up, do you actually mean the physical machine does not start? If so, I don’t get what good the USB would do you. Or do you mean you lose connection to the Web Interface?
Your system will not have died because of something weird going on with Tailscale, so if it really did “go dark” and now won’t “boot up at all” the reason is something else, likely unrelated to whatever you were doing with Tailscale at the time.
Another thing to note is that a USB stick will not help if the system won’t power on.
Thanks guys for replying. What i did: I downloaded tailscale, input the key, and saved. As soon as I saved the system went down, as in the fans still work and the lights come on but nothing co es up on the screen, and I can’t connect with my account online.
tying to help here, but still not certain what the isuse is in detail. so lets walk us trough step by step
1.) Can you power on the System and do you see the Boot Screen when having a monitor directly attached?
2.) if you see the boot screen, check the logs from the OS bootup for any errors
3.) Does it boot into TrueNas Shell?
If Monitor remains dark ( sometimes i dont get a HDMI Signal during bootup ) try Ctrl+Alt+Del after some time into the restart and see if Monitor displays POST. If the Monitor remains dark, then reduce your HW components to a minimum level ( eg. disconnect drives/disk, Memory Nic etc.) and see if you can make it into BIOS.
@cliftn44 you mentioned using older ryzen hardware. If it’s 1st or 2nd gen ryzen did you apply the required bios changes? If not it may be that the power saving bugs kicked in right as you saved the tailscale edit and it’s completely unrelated to the app…
OK, when I turn the system on the monitor stays dark. Im a truck driver and wont be home till the weekend so ill try your fix then and let you know. Thanx.
No I haven’t done anything with the bios. If these other fixes don’t work then I will look into that as well. Thanx.
Tailscale is an app available from the apps that Truenas provides. Is this what you installed before it went blank?
Or did you download Tailscale from their website and try to install it from a usb stick onto/into Truenas as you would do for windows?
If you did the latter you will very likely need to reinstall Truenas and import your config file and pools.
There is nothing I know of in the official Truenas Tailscale app that would cause your system to go dark. It’s just a docker container app.
I added a new side and Newport for apps then downloaded the tailscale app from the truenas app section. I don’t know if the app caused the crash or not, I just know that the system went down directly after I hit save. Actually the computer did not turn off, the true nas system just stopped working.
What you are describing sounds like you stuffed your pools close to 100% use or just had a hardware failure of some sort. Try booting a live Linux version on checking on your hardware, RAM, CPU, etc. Try running memtest86 and CPU stress tests. You can disconnect your data drives for testing. Verify the computer hardware and networking is okay.
I wouldn’t bother posting info until you are home and have access to the hardware directly.
Thank you, guys, for being so willing to help. After removing all unnecessary HW components, I thought I would swap what I could with standby components. I swapped the video card first, and now I’m up and running again. I feel kind of foolish now, but life is a learning experience. Thanx again for your help.
Still don’t know what caused the crash in the first place though
