My truenas smb (running truenas scale 24) was working fine on my PC running win10 22H2. It is still accessible from a laptop running win11 and my Android devices but my PC refuses to log on to, it just shows the icon and name but refuses to open the files.
I’ve checked everything I could find on internet to no avail (ping is fine 0% error) all discovering boxes are checked. Reboot as done nothing.
I can’t work !
Help to solve would be much apreciated. Windows forums are clueles.
Can it be that you used your share without a password?
Hi, no it has a password for each user but yes I can access my media folder from my android device without password ! ^^
Can you see the list of files? Or just a share?
You should be able to grab some audit in truenas when tryng to connect to the share, they can be helpful to understand exactly what Is going on. But IMHO most probably Is a client problem, sometimes Is worth just try delete credentials on win and remap the share
Genius !
Thank you so much. @oxyde and @swc-phil
I’ve just cleared my truenas credentials… et voilà, it is accessible again !
Love you guys 
Hello, i’m back to square one.
As I booted this morning, I found it impossible again to connect to my shares but with no credentials to erase…
Howto remap the shares ? Every step atempted goes back to the same popup window «windows doesn’t know a share by that name» although it is showing on my PC 
odd… what is the result of this command: net use
Edit sorry from the win client, i see now that you partially solved but is strange
Incredible ?!
I was able to access it finally using RUN command and IP adress of the share., but it is still impossible to remap it.
At least I can work again!
Are you being prompted for credentials when you try to connect? If your Windows local user isn’t an exact match to your TrueNAS user it will fail. Tick the box that lets you connect as a different user and manually enter your TrueNAS user creds and see if that helps.
Yes, I’ve done that. But even with my truenas user creds I get that annoying message «windows can’t find truenas» 
but I am actually accessing it since the RUN command worked!
Really puzzling 
try net use \\192.168.1.111\Public /delete, and try adding it again.
If neither this work i don’t know what is going on 
in case is still valid to try see Truenas audit
I just did that. It didn’t change anything.
Do I need to log on my NAS from the physical NAS to run that commant? or can it be done from UI?
sorry for the delay. From GUI, no need the phisical access! Should be visibile nor from services → smb and directly from audit menu
Can it be that you are using any VPN on your PC? Or did you set up any static routes?
Did you ping by ip or by (netbios) name?
Yes I do but it wasn’t an issue until 20250918
I did ping the IP, it cannot find the netBIOS.
Yesterday at start up everything was fine
Today win10 cannot find truenas but I remap it as :Z with IP and it is accessible again 
yesterday was the contrary 
