I installed FreeNAS on a machine several years ago and created a dataset pool to use as a NAS. I loaded a good amount of data on it, shut off the machine and left it for several years. Recently, I tried to boot it back up, updated it (at the time to version 12) and all of a sudden, I could no longer access the dataset pool through the Windows SMB share using any of my family computers. I tinkered with it a good bit with no success and gave up.
I am now trying to get access to the data again so I can download my wedding and family photos, then wipe everything clean to pass the machine onto someone else. I havenât been into this in multiple years and feel as if Iâm in over my head.
Current Version: TrueNAS-13.0-U6.2
Problem: Windows 11 tells me I do not have permission to access dataset.
Things Iâve Tried:
-Resetting ACLs
-Enabling guest access
-Creating a full control ACL for everyone@
-Creating a user with the same name and password as my Windows 11 computer and adding it to the share
-Stripping ACLs and restarting from scratch
-Formatting the TrueNAS boot drive and reinstalling TrueNAS fresh then importing pools (this is where Iâve currently left off)
See below for snapshots of my pools, ACLs on the Dataset1, and the error messages I receive when trying to access the shares through file explorer on my Windows 11 computer. Iâm not sure if it matters, but Fitz-NAS is ACL Mode Restricted while Dataset1 is set as passthrough. I currently have the user of root as well as another user named âadminâ with the exact same password as root.
Error when connecting to the Fitz-NAS network drive
Can anyone help make sens of all this? Iâve followed countless tutorials, looked up tons of forum posts addressing similar issues, and after all this troubleshooting it feels like there is something baked in that is denying all access. Any help would be so greatly appreciated.
Do you have a separate user created to âownâ the data on TrueNAS. I donât know if ârootâ is currently allowed as an owner and user. (i just checked my root account and Samba authentication is set to FALSE where my other user has TRUE)
Try creating a new user and group on TrueNAS and allow the new user and group to share the SMB dataset. I use and different name from my Windows users and log into the SMB share using that new users credentials. You will need to restart the SMB service for changes.
You might provide screenshots of your current SMB share settings.
Alright, so I went through the full tutorial linked there and got the same issues. I created a new user (âadminâ) and a usergroup along with a password. I tried accessing the share through file explorer on my windows 11 home version computer and after typing in the credential for the admin user, it said windows could not access. See below for screenshots.
Is there something client-side (client-side refers to the userâs computer accessing the share, yes?) that may be preventing this? I saw at the bottom of the tutorial that you may need to change settings in the âLocal Security Policyâ which Windows 11 Home does not have. Is it possible there might be something else standing in the way of this access on the client side instead of within TrueNAS?
I also have this notification/warning about a new ZFS version available for my pool, Fitz-NAS. It states that it is a one-time process that can prevent being able to roll back to previous TrueNAS versions. However, I donât see anywhere in the web interface to take action on this upgrading this pool in any way. Is this something that may have an impact on the share?
@oxyde That dataset shows that exact path when I open up the settings. See the screenshot above. Is that how it should look or did I do something wrong? I did also try to create a share to a child directory and had the same error.
@awalkerix Ah, good to know. In that case, Iâll stop trying with root and focus on trying to get it to work with a different user. I used root to access it back before 11.3 and I believe that changing is what caught me off guard and got this scenario going. Thanks for clarifying that part, I at least know where NOT to look now!
If you go to the Accounts, User page and look at âadminâ properties. Do you have Samba Authentication = true
Are you able to log into the admin account on TrueNAS directly, like in SSH or Console?
If you need to make changes are you stopping and restarting the SMB server afterwards?
Have you tried setting up a new share by using the guide and is it still giving you problems with access from Win 11? Trying to rule out DataSet1 as having the problem or any sharing using SMB.
âadminâ user is only on TrueNAS and doesnât exist on Windows? Sort of guessing as there are so many places to look
Yes it is.
Yes for SSH.
Yes I have restarted SMB fro TrueNAS each time.
Yes and I still had issues so I have since deleted the share.
Thatâs correct. I only have one user on Windows, and it is not named âadminâ like TrueNas.
@oxyde Understood. I made each of those changes as well but still no luck. Same issue unfortunately. Are there any other areas you see that you think may cause issues?
@awalkerix Oh, good to know! Thanks for mentioning that! Iâve turned off guest access and am still having the same issue. Would Windows have an issue with having ACL permissions for everyone@?
Iâm really starting be confused, because from the screen you post i really donât see anything strange about your conf.
Maybe can be worth try to put the ACL rule on the owner, with the recursive flag applied (if you still didnât try).
As you can see, my ACL rules are pretty simple (in this case im the only one supposed to accesso to dataset), in other dataset i just add 1 or more users allowed only read.
Have you try to connect to SMB providing just the ip of the machine, instead of the full path?
Have you made some change to the SMB service? This is my conf, maybe try find some difference:
Have you already try to connect to SMB with other device, like a smartphone? (for avoid the possibility of some Win client problem, despite you have try some device but if i uderstand correctly only Windows machine)
@oxyde
-I tried your first suggestion and actually already had a owner@ setting for the ACLs with identical settings to your setup it seems.
-I have tried accessing it both by clicking the icon in file explorer marked âFitz-NAS/Dataset1â as well as by typing in the ip address in into file explorer. Both seem to give me the same error.
-It seems by SMB service settings are identical to yours.
-I have tried with my iphone (the only other non-windows device I have) and I can access the menu to open both Dataset1 and Fitz-NAS by typing in the server ip. It says read-only at the bottom and when I try to open either Fitz-NAS or Dataset1, it tells me I donât have permissions to view the content.
@awalkerix I actually changed that setting to âALLOWEDâ after my last post and it doesnât seem to have made a difference. emphasized text
Do you have the network drives mapped on Windows? I had to destroy mine and recreate them.
Do you have any other computer to try connecting to the NAS over SMB? If not try searching internet for âclearing smb network credentials windows 10â or something like that.
Im out of idea, sorry. At this point i dont think that the problem is in the TN configuration (seems correct to me).
I agree with @SmallBarky, you must start debugging from your Windows client, starting reset SMB (check if all features are well installed from âturn on off Windows featuresâ menĂš too)⌠Or maybe somehow Windows Is forcing the login to the SMB with wrong username
I think Windows stores all smb passwords inside âWindows Credential Managerâ
Just remove you stored nas account there and see if your are promted for the password again â and be sure you got the right one
I actually just tried to connect from a different Windows 11 machine and am receiving the same error. I have been mapping the network drive each time I boot the NAS and then unmapping it after trying a new suggestion with no success.
I also did try to go into Windows Credential Manager as @make-nz mentioned, but nothing was saved for login information to the NAS.
@oxyde I tried to restart SMB each time before connecting and made sure that each of the features under SMB are turned on under Windows Features as well. It allows me to type in my own login for the NAS when trying to connect to it. I go to âNetworkâ in File Explorer, select âTRUENASâ and enter my login credentials, then it offers be the network files of Dataset1 and Fitz-NAS, both of which give me the âWindows cannot access⌠You do not have permissionâ error.
Is it possible for me to rollback the TrueNAS OS to an older version of FreeNAS and hope that I can get access to copy the files, then wipe the entire system clean?
if you donât have run zpool upgrade <pool> or zpool upgrade -a you should be fine.
You can also see if upgrade are available with zpool status . Donât know other specific command sorry.
If i was in your situation, before try to downgrade, I would also try to access the data with another protocol, for example via FTP⌠setup should be fast than try to downgrade, give it a try
Forgive me for the ignorance, but how would you go about accessing the data via FTP and copying it? I did try to access the data via an SSH client (PuTTY) and I could see the directories, but I donât think I was able to access them or copy them.
emphasized text