Unable to connect to url https://update-master.ixsystems.com/TrueNAS/trains.txt:

TrueNAS General
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1

I am having an issue of being Unable to connect to URL https://update-master.ixsystems.com/TrueNAS/trains.txt: but I haven’t changed anything around my general network config and it just stopped working after nothing else was changed

2

Welcome to the forums!

I can’t open that link either - I believe it is dated.

What version of Core are you trying to update from, and what is your target final version?

3

https://update-master.ixsystems.com/TrueNAS/trains.txt

just confirmed file is present, I can access the file through my web browser. Is it just your TrueNAS unable to connect or are you also not able to access it through other means?
(note your link above has a : at the end of the string so it goes to a 404)

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Good catch! I did not see it in the blue against a white background…

5

Thank you! I am currently on TrueNAS-13.0-U6.1 trying to update to the latest stable built

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I can access that file in the web browser but I personally think it is a network issue but I still haven’t been able to figure out what is misconfigured

7

can you ping other local or remote systems/addresses from your system?

8

Yes I’m able to ping other devices on my network

9

Can you ping a domain name not inside your network?

10
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Bump. Having that issue with 13.0 ; I imagine somewhere there is a file that needs removing the column in the address that it points to? A bug that should be reported or ought I to really migrate to 13.3?

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As has been mentioned earlier, this error is usually due to a mistake in the network configuration, either on your TrueNAS system or somewhere in your network.

I suggest you start by verifying that you have a valid default gateway set and that you have at least one DNS listed in your TrueNAS’ network settings. In many home networks the IP of your router will work for both of these.

Next will be to verify that the local time on your TrueNAS system is set properly. The time should be set to UTC time in your BIOS (17:05 at the time of this post). If the time is incorrect your system will be unable to establish valid SSL connections.

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Thanks. Since I’m on Linux, I used the command below to figure out my default gateway:

ip route | grep default