Can't add Plex media folder (language drop down not populated)

TrueNas Version: Dragonfish-24.04.2.5
Plex App Version: 1.41.1.9057

Probem:

After getting the Plex App installed and configured I was asked to add a Media Folder. When I do, I select “Movies” as the category and then the language. The Language selection is a drop down with empty with no entries in it. I can’t move forward until I select a language, so I can’t add the Media Library.

Has anyone had this same issue? If so, is there a workaround?

Thanks,

KS

Sadly it is working for me - try different browser/clearing cookies & cache?

At worst try, right click, click ‘inspect’ on the drop down & add an option manually to see if that unlocks ‘Next’.

image

<option value="en-US" selected="">English</option>

Doing this on my end confirms to modify the Language options & keeps the ‘Next’ Button unlocked & now showing only things I’ve added:

image

Otherwise if all of this fails, might be worth Asking on the Plex forums.

Further edit: Maybe you’ll have luck with inspecting the ‘Next’ button & just enabling it (if you see ‘disabled’ anywhere in the line for it, just delete that).

Other than trying a different browser/delete cookies & cache these are (likely bad) workarounds & I have no clue if it’ll cause any further issues in the future.

Thanks everyone for your help. The problem fixed itself with a new update. All good now.

1 Like

Even better than my crappy workarounds!

I liked your train of thought here.
Adding a language option did populate, but didn’t enable the Next button.
Removing ‘disabled’ from the Next button did make it light up and appear to click, but no actions were taken. I am curious why my Plex no longer lets me add new Libraries.
App Version: 1.41.2.9200-c6bbc1b53
Version: 1.1.5