Newbie - new users can't login

I created my first users on my new TrueNAScore system but the can’t login.
I checked, changed and rechecked the user record & passwd but continue to get “Wrong username or password. Please try again.”

First question: does this error show up for other login problems? Eg. bad home directory, shell=‘nologin’ or something else?

Are there precursor steps to adding users?

My current configuration includes my first pool and dataset. The home directory for my first user is in the pool but not in a dataset.

TrueNASscale version = ElectricEel-24.10.1

You should probably post a screenshot of your problem user and the current settings.

Go browse a few other forum threads and use the tutorial by the bot if you can’t post photos yet. It shouldn’t take long to get to the Basic User level

you can also add any hashtags that may be helpful to your first post in this thread
SCALE

TrueNAS-Bot
Type this in a new reply and send to bring up the tutorial, if you haven’t done it already.

@TrueNAS-Bot start tutorial

Did you also give those new users permission to your datasets?
If all you did was create users, its normal that they can’t access the shares.
You have to Edit the permissions of each Dataset you’ve shared and grant those users access.

Are you trying to log into a share or the web ui using these new users? Only users with admin privileges can log into the web ui.

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