TrueNAS Server Installation Question

Hi,

I have a TrueNAS Server with 64 GB of RAM and 4 Micron 5300 SSD’s and 8x 4 TB Ironwolf HDD’s.

When I boot from USB Stick and want to install TrueNAS it always shows I/O Error.

I have a Broadcom / Avago IT Mode Card in the Server.

I will now first try to format all 4 Micron SSD‘s and see what than happens


There is not enough information on what the error is, or what it could be.

This could be that your USB Stick was either copied poorly or the USB Stick has failed block(s). Some MS-Windows tools don’t do RAW image copies. Or need special options to do the copy correctly. I can’t help if using MS-Windows, (I use Linux…).

You list 4 x SSDs and 8 x 8TB HDDs, but you don’t list what you intend to use for your boot device.

The output of the SAS controller only shows 2 HDDs, but it does appear you have a second SAS controller so that might be where the other 6 HDDs are connected.

Hi,

I used BalenaEtcher under MacOS to flash the ISO to a USB Stick.

2x Microns will be used for a mirrored Install.

The other 2 for SLOG.

The 8x IronWolf are from a dead QNAP TS-873A NAS.

Will be great if I somehow can get access to the data on it before I will save that data on a second target and then probably format all 8 HDD‘s and than get the data back on it.

Or what will be the best way to do it?

A full detailed listing of your hardware could be helpful. Check your cabling and try reseating the HBA cards.

You could disconnect everything except the boot drives and attempt the install. If successfull, then power off and start reattaching SSD and HDs and testing where you start failing.

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CSE-829U Server 2x 6C Xeon E5-2620 v3 2,4GHz 64GB 12x LFF ASR-7160
I have a used Supermicro X10DRU-I+ Motherboard.

A Broadcom 9300 LSI Card

64 GB ECC-RAM

2x Intel Xeon

4 Intel X540 10 GBIT Ports

4 Micron Datacenter 5300 Pro SSD

Seagate 8x IronWolf 4 TB

An Intel X710 2 10 GBIT Ports Card ( for DAC to a USW Aggregation Switch from Ubiquiti )

USW-48 Port PoE

USW-16 Port POE

UDM Dream Machine Pro SE

USW Aggregation Switch

Did you check the cabling and reseating the HBA card? You could also try attaching just a single boot drive directly to the motherboard and attempt the install

I’m thinking that may be something to try if the HBA is bad.

Let us know what you have tried and where it is getting stuck. Are you getting the USB drive to boot and start the install process of TrueNAS?

While these will likely work, they may be over-kill for boot pool devices. You don’t list the size, but for boot pool devices, 32GBs or even as low as 16GBs could be used. Further, while speed is nice, it is less important for boot pool devices.

TrueNAS probably does not directly support accessing the data from these disks. I have no knowledge of what QNAP does, or how they do it… Maybe someone else will be able to help.

Looking at the I/O error messages, (for 5 different disks), this seems a bit odd that they all call out reading sector 264. Searching around, I could not see any specific use for that sector outside of file system usage.

Perhaps someone else will have knowledge of what an I/O read error on sector 264 means.

Hi,

The Microns are 256 GB.

I will try as first thing an other USB Stick.

If that will show the same I will unplug everything except for 2 Microns. If that works, I will plug in one for one and see what happens.

Have to do it later as right now it’s family time and I need to drive to a Zoo with the kids.

So I now tried with a 32 GB USB 2.0 Stick from Kingston

Had only the 4 Micron SSD online.

To me it looks like 2 Micron sdc and sdd have issues?

See a lot of I/O Errors for them.

But at least I was way deeper in the TrueNAS Setup than I was before.

What is the difference between Administer ( TrueNAS-admin) and Configure via WebUI? Have chosen the second.

I still don’t know why you have so many I/O errors.

Are the SAS cards being cooled enough?

I don’t know, it’s been a long while since I installed TrueNAS and things have changed somewhat. Perhaps searching / reading the manual will help.

I‘m very newish to servers. So if I did something wrong please tell me

Assuming you have sync writes and would benefit from a SLOG, one or two Optane drives would be better than SATA SSDs, and you have the PCIe lanes for that.

Do you have a Windows or Linux computer to check Micron 5300 health? Windows and Linux versions of Storage Executive Software. This should help you sort out if the 5300 drives are good and get an idea of health.

You might try booting a Live Linux USB and running memory and CPU tests to try to verify the hardware is working. We need to narrow down if you have hardware problems, like a bad HBA (9300 card) or if it’s something else.

Can you give us more details on the ‘dead QNAP’ Were you running ZFS on it? I searched the model and it seems like it can run two different versions of OS. What QNAP OS was running? If you were running the ZFS version, I would keep the 8 HDD out of the testing until we can get you set up with a base TrueNAS install. We may be able to import the pool(s) from QNAP if you were using ZFS.

Hi,

I have a Mac Mini M4 and a MacBook M4 Pro.

So for Windows I only have Virtual Machines running under 3 Proxmox Nodes.

The QNAP NAS I had didn’t support ZFS.

Which one would you recommend?

Used ones from Ebay is fine ?

I have VM‘s later stored on the TrueNAS Storage.

I don’t think you are getting the data off the 8 HDs, in that case.

I have an external Seagate with all the backed up data of that 8 HDD’s. So maybe best to format all 8 HDD’s and then get the backed up data from the external Seagate into the TRueNAS system?

So, putting the Broadcom 9300 - 16i in an other PCIE Express 3.0 Slots shows the same — I/O Errors.

I checked several times the cabling on both sides → there fine.

So it seems it’s really the 4 Micron SATA SSD’s who might have issues.

I will check them tomorrow at my brothers house.

He has a windows machine.

Is there something I have to take besides the SSD’s to him?

Optane DC P4800X/4801X if this is a professional sever. If it is your home lab, “consumer” 900p/905p may do as well.
Only avoid Optane M10 for SLOG duties (but these make great little boot devices).

I’d say so. Anyway, Optane is unfortunately discontinued.

Links to the Micron software to install or a copy of it on a USB drive.